Talbot Lobby Hotel Curved 5-Seater Luxury Sofa – Off-White with Gold Accents
₹398,980.00 Original price was: ₹398,980.00.₹295,500.00Current price is: ₹295,500.00. Exclusive of taxes.
The Lobby Hotel Curve Scandinavian Sofa is a masterpiece of modern design that blends elegance and comfort. Its curved silhouette, minimalist aesthetic, and plush velvet upholstery create a stylish and inviting haven for relaxation. Featuring supportive cushions, a durable steel frame, and gold PVD finish armrests, this sofa is an investment in timeless Scandinavian design and comfort.
Product Dimensions Overall Dimensions-(LxWxH)
335 cm x 107 cm x 82 cm
Furniture Type Sofa
Seating Capacity 5 Seater
Fabric Color Off-White, Gold
Fabric Material Polyester
Cushion Filling Material Sponge
Special Features Odour Resistance
Package Contents 1 Premium Off-White, Gold Polyester Curved 5 Seater Sofa
Size and packaging guidelines
Experience luxury redefined through the vibrant and effortlessly unconventional design of our products. Discover a whole new world of opulence.
At the core of our products lies Engineering Excellence, blending cutting-edge design with top-notch functionality. Discover the hallmark of our offerings.
Embracing the 'Make In India' ethos, each Crosby masterpiece is meticulously crafted, prototyped, and passionately manufactured right here in India.
| Specification | Chair | Armchair | Sofas |
| Height | 37" | 42" | 42" |
| Width | 26.5" | 32.5" | 142" |
| Depth | 19.5" | 22.5" | 24.5" |
| Assembly Required | Yes | Yes | Yes |
| Packaging Type | Box | Box | Box |
| Package Weight | 55 KG | 64 KG | 180 KG |
| Packaging Dimensions | 27" x 26" x 39" | 45" x 35" x 24" | 46" x 142" x 25" |
Upholstered in off-white with subtle gold accent on the sides, this 5-seater masterpiece combines sleek design and luxurious comfort.
Product Dimensions Overall Dimensions-(LxWxH)
335 cm x 107 cm x 82 cm
Furniture Type Sofa
Seating Capacity 5 Seater
Fabric Color Off-White, Gold
Fabric Material Polyester
Cushion Filling Material Sponge
Special Features Odour Resistance
Package Contents 1 Premium Off-White, Gold Polyester Curved 5 Seater Sofa
A Masterpiece of Elegance and Comfort
Transform your living space into a luxurious sanctuary with this stunning curved 5-seater sofa in off-white with gold accents – where Hollywood glamour meets family-friendly functionality. This isn’t just furniture; it’s a statement piece that commands attention, invites conversation, and redefines what it means to live beautifully.
Expansive Proportions for Grand Living
Dimensions: 335cm (L) x 107cm (W) x 82cm (H) | 132″ x 42″ x 32″
This magnificent five-seater sofa offers extraordinary scale and presence:
✓ 335cm length – over 11 feet of luxurious seating space
✓ 107cm depth – extra-deep lounging comfort that invites relaxation
✓ 82cm height – substantial back support with elegant proportions
✓ Curved silhouette – architectural drama that breaks the straight-line mold
✓ 5-person capacity – genuine entertaining-scale seating
Perfect for living rooms from 25-60 square meters, this sofa becomes the undisputed centerpiece of any space it graces.
The Curved Design Advantage
Architectural Elegance
Unlike standard straight sofas, the curved design offers distinctive benefits:
🌟 Visual Drama – Sculptural form creates instant focal point and conversation starter
🌟 Space Flow – Curved lines soften room geometry and improve traffic flow
🌟 Intimate Seating – Arc brings people together, perfect for conversation
🌟 360° Beauty – Stunning from every angle, ideal for floating in rooms
🌟 Contemporary Sophistication – Curved furniture signals high-design sensibility
🌟 Expanded Views – Seating arrangement allows everyone to see TV and each other
The curve transforms your living room from ordinary to extraordinary – this is furniture that makes guests pause and admire before they even sit down.
Conversation-Friendly Configuration
The arc design naturally:
- Creates cozy gathering zones without sectional bulk
- Eliminates “end seat isolation” of straight sofas
- Positions people facing inward for better interaction
- Defines space in open-concept homes
- Works beautifully centered in large rooms
Sophisticated Off-White Upholstery
Timeless Elegance in Off-White
Soft off-white fabric embodies refined luxury:
🤍 Light & Airy – Brightens rooms, makes spaces feel larger and more open
🤍 Sophisticated Neutral – More nuanced and forgiving than stark white
🤍 Versatile Foundation – Coordinates with literally any accent color or style
🤍 Luxury Association – Evokes high-end hotels, designer showrooms, penthouses
🤍 Timeless Appeal – Never goes out of style like trendy colors
🤍 Reflects Light – Enhances natural and artificial lighting beautifully
Why Off-White Works
Off-white (cream, ivory, bone) offers advantages over pure white:
- Warmer tone – feels inviting rather than clinical
- Hides minor imperfections better than brilliant white
- Photographs beautifully – perfect for design-conscious homeowners
- Coordinates with warm and cool palettes seamlessly
- Ages gracefully – slight patina adds character rather than looking “dirty”
This isn’t the white you worry about constantly – this is the white you live with confidently.
Glamorous Gold Side Accents
Subtle Luxury Detailing
Gold accents on the sides elevate this sofa from beautiful to breathtaking:
✨ Visual Interest – Breaks up solid color with dimensional detail
✨ Luxury Signaling – Gold has symbolized wealth and refinement for millennia
✨ Light-Catching Brilliance – Metallic elements reflect and multiply room lighting
✨ Coordinating Element – Ties to gold hardware, fixtures, and accessories
✨ Subtle Statement – Glamorous without being gaudy or overwhelming
✨ Design Cohesion – Creates visual flow between furniture and decor
The gold accents are strategically placed – enough to create impact, not so much they dominate. This is sophisticated restraint, the hallmark of true luxury design.
The Off-White & Gold Combination
This classic pairing never fails:
- Regal elegance – reminiscent of French palaces and luxury hotels
- Feminine sophistication – graceful without being overly delicate
- Modern glamour – Art Deco and Hollywood Regency influences
- Versatile canvas – works with jewel tones, neutrals, bold colors equally well
- Instagram-worthy – photogenic from every angle
Premium Polyester Performance Fabric
Practical Luxury for Real Living
High-quality polyester upholstery combines beauty with durability:
✅ Stain Resistant – Repels spills better than natural fibers like cotton or linen
✅ Easy Cleaning – Most accidents wipe away with damp cloth
✅ Color Retention – Won’t yellow, fade, or discolor over time
✅ Durability – Resists wear, pilling, and abrasion from daily use
✅ Pet-Friendly – Resistant to claw snags and easier to clean pet hair
✅ Low Maintenance – No special treatments or professional cleaning required regularly
✅ Budget-Conscious Luxury – Designer look without delicate-fabric restrictions
Light-Colored Fabric Confidence
With polyester’s stain resistance, you can enjoy off-white upholstery without constant anxiety:
- Wine spills wipe away when addressed immediately
- Food accidents don’t become permanent stains
- Everyday dirt vacuums off easily
- Kids and pets become manageable rather than furniture-destroying forces
This is livable luxury – beautiful enough for magazine covers, practical enough for family life.
Plush Sponge Cushioning
Balanced Comfort Engineering
High-density sponge (foam) filling delivers consistent comfort:
🛋️ Welcoming Softness – Immediate comfort when you sit
🛋️ Proper Support – Maintains posture during extended sitting
🛋️ Shape Memory – Bounces back after use, no permanent indentations
🛋️ Even Weight Distribution – No uncomfortable pressure points
🛋️ Long-Lasting Resilience – Maintains comfort through years of daily use
🛋️ Hypoallergenic – Doesn’t harbor dust mites like down filling
The 107cm Deep Seating Experience
The extra-deep 107cm depth transforms how you use your sofa:
- Full lounging capability – curl up, stretch out, get truly comfortable
- Movie night perfection – sink in for multi-hour viewing sessions
- Reading retreat – settle in with books and never want to leave
- Nap-friendly – deep enough for comfortable reclining
- Pillow layering – add decorative and lumbar pillows without crowding
This isn’t perching furniture – this is sink-in, stay-awhile, live-in-comfort furniture.
Odour-Resistant Technology
Fresh Luxury That Lasts
Built-in odour resistance keeps your investment pristine:
🌿 Minimal Off-Gassing – No strong “new furniture” chemical smell
🌿 Absorbs Less – Resists trapping cooking, pet, and household odors
🌿 Long-Term Freshness – Maintains clean scent through years of use
🌿 Healthier Environment – Fewer VOCs and chemical treatments needed
🌿 Reduces Maintenance – Less frequent need for deodorizing treatments
Particularly valuable for:
- Open-concept homes where cooking smells reach living areas
- Pet owners maintaining fresh-smelling furniture
- Allergy-sensitive individuals avoiding harsh air fresheners
- Entertaining hosts who want furniture that always smells clean
- Luxury expectations – premium furniture should smell premium
Five-Seater Capacity – Ultimate Entertaining
Generous Seating for Everyone
The 335cm length genuinely accommodates five adults:
Realistic seating: 5 adults with 65-70cm per person
Entertaining capacity: 6-7 people for parties and gatherings
Family movie nights: Parents, kids, and room for everyone
Lounging options: 2-3 people can fully stretch out
Solo luxury: One person has an entire sofa to sprawl across
The Hostess’s Dream Sofa
Five-seater sofas are perfect for active social lives:
- Dinner parties – comfortable post-meal conversation seating
- Game nights – everyone faces center for board games, cards, conversation
- Holiday gatherings – accommodate extended family comfortably
- Book clubs – intimate circle seating for discussion groups
- Children’s playdates – multiple kids (and parents) fit comfortably
- Movie marathons – friends and family settle in for the long haul
This sofa says “welcome, stay awhile, there’s room for everyone.”
Design Versatility – Signature Statement Piece
This sofa’s sophisticated aesthetic complements refined interior styles:
Hollywood Regency / Modern Glam
The gold accents and curved form ARE the glam aesthetic – pair with mirrors, velvet, and crystal for maximum drama.
Contemporary Luxury
Clean lines meet sculptural form – works beautifully in high-end modern spaces with metallic accents.
Transitional Elegance
Bridges traditional comfort with modern silhouette – perfect for evolved classic interiors.
Art Deco Revival
Curved form and gold details echo 1920s-30s luxury – combine with geometric patterns and rich jewel tones.
Parisian Chic
Embodies French apartment sophistication – layer with elegant textiles, antique mirrors, and fresh flowers.
Scandinavian Luxe
Add warmth to Nordic minimalism – the curve softens angular spaces while gold provides hygge glamour.
Maximalist Eclectic
Serves as grounding anchor piece in bold, layered spaces – sophisticated enough to hold its own.
Styling Your Curved Luxury Sofa
Accent Pillow Perfection
The off-white canvas welcomes infinite color possibilities:
Glamorous Metallics: Gold, champagne, rose gold, silver for tonal luxury
Jewel Tone Drama: Emerald, sapphire, amethyst, ruby for rich contrast
Soft Romance: Blush pink, dusty rose, champagne, ivory for ethereal elegance
Bold Statement: Navy, charcoal, black for graphic sophistication
Warm Neutrals: Camel, taupe, champagne for tonal depth
Vibrant Energy: Coral, turquoise, citrine for playful luxury
Pro styling: Use 5-7 pillows in graduated sizes (55cm, 50cm, 45cm) across the curved expanse. Mix 2-3 coordinating colors with varying textures (velvet, silk, linen, faux fur).
Throw Blanket Elegance
Drape luxurious throws for texture and warmth:
- Faux fur in champagne or silver for ultimate glamour
- Cashmere blend in camel or grey for sophisticated warmth
- Velvet in jewel tones for rich texture
- Chunky knit in cream for cozy contrast
- Silk or satin in gold tones for maximum elegance
Coffee Table Pairing
The curved sofa pairs beautifully with:
- Round or oval tables – echo the curved lines
- Gold-legged tables – coordinate with sofa accents
- White marble tops – elegant contrast to off-white upholstery
- Glass and brass – transparent lightness with metallic coordination
- Lucite/acrylic – contemporary transparency showcases sofa curve
Size guidance: For 335cm sofa, choose 120-150cm length coffee table positioned to follow the curve.
Area Rug Foundation
Ground your statement sofa:
- Oversized neutral (3m x 4m minimum) in cream, ivory, or champagne
- Geometric pattern incorporating gold accents
- Persian or Oriental with ivory background and rich colors
- Shag or high-pile in off-white for luxurious texture
- Subtle tone-on-tone pattern in neutral palette
Room Planning for Curved Sofas
Space Requirements
Minimum room size: 5m x 5m (16.5′ x 16.5′)
Optimal room size: 6m x 7m to 8m x 9m (20′ x 23′ to 26′ x 30′)
Wall/focal point length: 4m minimum to accommodate curve
Placement Strategies
Centered in Room (Floating):
- Showcases curve from all angles
- Creates defined conversation zone
- Works beautifully in open-concept spaces
- Requires 100-120cm clearance behind for traffic flow
Against Wall (Flat Back):
- Maximizes floor space in smaller rooms
- Traditional placement for rectangular rooms
- Still allows curve to shine in forward direction
Facing Fireplace/TV:
- Arc creates natural viewing amphitheater
- Everyone has good sightlines without turning
- More intimate than straight sofa arrangement
Room Divider:
- Use curved back to separate living and dining areas
- Creates spatial definition without walls
- Back should be attractive finish for 360° beauty
Furniture Clearances
Coffee table: 50-60cm from sofa edge (slightly more for curved sofa)
TV viewing: 2.5-4 meters depending on screen size
Side tables: Position at curve ends for symmetrical balance
Additional seating: Accent chairs can echo curve or provide contrast
Care & Maintenance
Daily Maintenance
✓ Fluff cushions daily – especially important on deep-seated sofas
✓ Vacuum weekly with upholstery attachment following fabric grain
✓ Rotate cushions monthly for even wear across all five seats
✓ Brush away crumbs after snacking to prevent embedding
✓ Shake throw pillows to maintain loft and shape
Keeping Off-White Beautiful
Immediate Spill Response:
- Blot immediately with clean white cloth (never rub!)
- Work from outside in to prevent spreading
- Use cool water and tiny amount of mild dish soap if needed
- Blot dry thoroughly with clean towel
- Air dry completely before use
Prevention Strategies:
- No eating rule – consider food-free zone or use lap trays
- Shoe-free policy – prevents tracking dirt onto light fabric
- Throws on high-use areas – protect seat cushions with washable covers
- Regular vacuuming – prevents dirt from settling into fabric
- Professional scotch-guarding – adds extra stain protection layer
Long-Term Care
- Professional cleaning annually for high-use households, every 2 years otherwise
- Fabric protector reapplication every 1-2 years
- Avoid direct sunlight – UV rays can yellow off-white fabric over time
- Use window treatments – sheers or blinds during peak sun hours
- Check frame stability – tighten any loose hardware annually
- Flip/rotate cushions if removable for even aging
Pet & Child Proofing
- Washable slipcovers – consider custom-made covers for ultimate protection
- Training – establish sofa rules early (no jumping, no wet pets)
- Trim pet nails regularly to prevent fabric snags
- Stain remover on hand – enzyme cleaner for organic stains
- Supervision – monitor young children with messy foods/drinks
With proper care, this investment piece will remain stunning for 15-20+ years of family use.
Why Choose This Curved 5-Seater Masterpiece?
🌟 Sculptural Statement Design
The curved silhouette creates instant drama – this is furniture that stops people in their tracks.
👑 Sophisticated Color Palette
Off-white with gold accents embodies timeless luxury – never trendy, always elegant.
👨👩👧👦 Genuine 5-Person Seating
335cm provides real entertaining capacity, not cramped perching space.
💎 Practical Luxury Materials
Polyester’s stain resistance lets you enjoy light-colored elegance without constant anxiety.
🛋️ Extra-Deep Comfort
107cm depth invites true lounging – this is sink-in, stay-all-day comfort.
🌿 Odour-Resistant Technology
Maintains fresh, clean scent through years of family living.
🏛️ Architectural Presence
Curved form functions as sculpture even when empty – this is furniture as art.
🎭 Ultimate Entertaining Piece
Host dinner parties, movie nights, game nights – there’s room for everyone.
Technical Specifications
| Feature | Details |
|---|---|
| Dimensions | 335cm (L) x 107cm (W) x 82cm (H) |
| Furniture Type | Five-Seater Curved Sofa |
| Seating Capacity | 5 Adults Comfortably |
| Silhouette | Curved/Arc Design |
| Upholstery Material | Premium Polyester Fabric |
| Cushion Filling | High-Density Sponge (Foam) |
| Primary Color | Off-White (Cream/Ivory) |
| Accent Color | Gold (Side Details) |
| Special Features | Odour Resistance, Stain Resistance |
| Style | Contemporary Luxury, Modern Glam, Hollywood Regency |
| Seat Depth | 107cm (Extra Deep Lounging) |
| Back Height | 82cm (Generous Support) |
| Estimated Weight | 80-120kg (176-265 lbs) |
| Assembly | Minimal (attach legs/feet typically) |
| Package Contents | 1 Premium Off-White Gold Polyester Curved 5-Seater Sofa |
What’s Included
📦 Your Luxury Package Contains:
- 1 Curved 5-Seater Sofa in Off-White with Gold Accents
- All cushions (seat and back) – attached or removable per design
- Legs/feet with attachment hardware
- Assembly tools (if required)
- Care and maintenance guide
- Manufacturer warranty documentation
- Fabric protection recommendations
Assembly & Delivery
Professional Delivery Recommended
Given the size, weight, and luxury status of this piece:
- White glove delivery – professionals handle transport and setup
- In-home placement – positioned exactly where you want it
- Packaging removal – no cardboard chaos left behind
- Inspection opportunity – check for damage before delivery team leaves
Space Preparation
Before delivery day:
- Measure all doorways – minimum 90cm clearance needed
- Check stairways – plan route for upper floors
- Clear pathways – remove obstacles, rugs, smaller furniture
- Protect floors – especially important during maneuvering
- Plan final position – curved sofas are heavy once in place
Assembly Expectations
- Minimal assembly – typically just attach pre-drilled legs (20-40 minutes)
- Two people recommended – sofa is substantial
- No special tools – usually just provided hex key or screwdriver
- Clear instructions – step-by-step visual guide included
Investment Value Analysis
This sofa represents significant investment, justified by:
Design Impact – Curved silhouette provides disproportionate visual wow-factor
Seating Capacity – Five genuine seats eliminates need for additional seating
Material Quality – Performance polyester lasts decades longer than budget fabrics
Versatility – Works through multiple home moves and design evolutions
Entertainment Value – Hosts gatherings comfortably, enhancing your social life
Daily Luxury – 107cm deep cushions provide hotel-level comfort every single day
Long-term calculation: If this sofa lasts 18 years with daily use (6,570 days), your cost per day for continuous beauty and comfort becomes negligible.
Perfect For Distinguished Spaces
Residential Luxury
- Spacious living rooms and great rooms
- Luxury apartments and penthouses
- Contemporary homes with open concepts
- Design-forward households
- Entertainers who host frequently
High-End Commercial
- Boutique hotel lobbies and lounges
- VIP waiting areas and suites
- Executive office reception areas
- High-end retail showrooms
- Photography studios (stunning backdrop)
- Interior design showrooms
- Luxury real estate staging
Special Applications
- Wedding venues (elegant seating)
- Event spaces (conversation seating)
- Film and TV sets (contemporary luxury scenes)
- Magazine photo shoots (aspirational living)
Frequently Asked Questions
Q: Is the curve gentle or dramatic?
A: The curve is elegantly subtle – enough to create visual interest and improve conversation flow without extreme arc.
Q: Can I request fabric protection treatment?
A: Many retailers offer optional scotch-guarding – ask at purchase. Can also be applied professionally after delivery.
Q: How do I clean the gold accents?
A: Gently wipe with soft, slightly damp microfiber cloth. Avoid harsh chemicals that might damage finish.
Q: Will the cushions develop permanent body impressions?
A: High-density sponge resists permanent indentation. Daily fluffing and monthly rotation maintain appearance.
Q: Can this sofa fit through a standard doorway?
A: Most 80-85cm doorways accommodate this sofa, but measure carefully including any door frame protrusions.
Q: Is the off-white truly livable with kids/pets?
A: Yes! Polyester’s stain resistance makes light colors more practical than ever. Establish house rules and act quickly on spills.
Q: What’s the weight limit?
A: Quality five-seater sofas typically support 500-600kg (1,100-1,320 lbs) total distributed weight.
Q: Does the gold wear off over time?
A: Quality application should remain intact for years. Avoid harsh abrasives during cleaning to protect finish.
Transform Your Living Experience
This curved 5-seater luxury sofa is more than extraordinary seating – it’s where:
- Holiday gatherings create cherished family memories
- Intimate dinner parties extend into late-night conversations
- Sunday mornings involve entire families and brunch spreads
- Movie marathons become multi-generational events
- Book clubs gather in elegant comfort
- Lazy afternoons disappear into the deep cushions
- Guests photograph your living room for design inspiration
- Life’s best moments happen in beautiful surroundings
This is the sofa that defines your home as a gathering place, that signals your appreciation for beauty and quality, that makes every day feel a little more luxurious.
Order your curved masterpiece today and elevate your living space to art.
🌟 LUXURY MASTERPIECE SPECS 🌟
335cm Curved Design • True 5-Seater • Off-White with Gold Accents • Premium Polyester • Extra-Deep 107cm Comfort • Odour Resistant • Statement Sculpture
Natural fabric variations may occur. Inspect thoroughly upon delivery for any shipping damage. Gold accent finish may vary slightly from photos due to lighting. Professional fabric protection recommended for light colors. Curved design requires adequate room space – measure carefully before ordering. Warranty details included with purchase.
Luxury meets livability. Sculpture meets comfort. Your entertaining masterpiece awaits.
| Weight | 110 kg |
|---|---|
| Dimensions | 335 × 105 × 82 cm |
Order Cancellation Guidelines Time Frame In the event of a change of heart following the placement of an order, you have the flexibility to cancel the entire order or a portion of it within a seven-day window from the confirmation of the order or before it is dispatched, whichever occurs first.
Cancellation Fee A cancellation fee equivalent to 2.5% of the total amount paid during the order processing will be applicable. Additionally, any cashback received for the order before the cancellation will be deducted from your Crosby credits. If the cashback has been fully or partially utilized for a subsequent order, the corresponding amount will be subtracted from the refund for the canceled product.
Initiating a Cancellation Request
- Navigate to the 'My Orders' section within your 'My Account.'
- Click on the 'Cancel Item' button associated with the specific item you wish to cancel.
- For Guest Users who have not registered on Crosby.co.in, kindly reach out to our Customer Service team to initiate the cancellation.
- Review our Refund Policy for comprehensive insights into the refund process and associated timelines.
Returning an Item Time Frame Our return policy permits the return of an item within seven days from the date of delivery. Kindly note that we are unable to entertain return requests beyond the specified seven-day period from the delivery date.
Eligibility for Return or Replacement
Defective: In the case of a defective item, it must exhibit flaws arising from manufacturing, impacting the intended functionality of the product (e.g., imbalances, opening of wooden joints, etc.). Please be aware that natural attributes of the materials used, such as appearance or texture, particularly for solid wood products, do not qualify as defects.
Difference: If the item you receive deviates in dimension, shape, or color from the product image displayed on our website.
Not Functional: Items arriving in a non-operational state, especially those relying on batteries or electrical sources (e.g., appliances, clocks, lights, or bulbs). Please note that we exclusively offer replacements in such cases.
Items NOT Eligible for Return or Replacement
Damaged or Missing: Concerns related to damage, incomplete deliveries, or missing components must be raised during the delivery or assembly process, where applicable. Please note that once the delivery/assembly concludes, we may be unable to accept return requests.
Installation Issues: Crosby.co.in does not provide wall mounting installation services. Consequently, return requests due to customers' inability to wall-mount the product will not be accommodated.
Relocation: If, after receiving an item in perfect condition, you dismantle it for relocation, reassembly, or similar purposes, kindly be aware that Crosby cannot be held responsible for any resulting damage to the product.
Initiating a Return Request To initiate a return request, follow these steps:
Capture Product Images: Take 2-3 clear photographs of the item in question, adhering to these guidelines:
- Include 1-2 images that present the entire product.
- Include 1-2 close-up images that clearly depict the damaged or defective area.
- Ensure that each image's file size does not exceed 5 MB.
Raise a Return Request:
- For Registered Users:
- Log in to your account and proceed to the 'My Orders' section in 'My Account.'
- Click on 'Return This Product' beside the product you intend to return.
- Select the reason for the return and upload the supporting images.
- Add your comments in the provided dialog box and submit the request.
- For Registered Users:
Evaluation and Pick-Up Upon receiving your images, the Crosby Resolution team will contact you within 24 hours. The resolution of return requests is determined through a collaborative assessment by the Crosby Resolution team and the merchant, with a technician visit scheduled if necessary. Please bear in mind that the resolution will be based on the technician's evaluation report.
The return pick-up for the product will be scheduled according to the technician's assessment and subsequent interaction with our Customer Support representative. It is essential to retain the original product packaging, along with user manuals, warranty slips, and any accompanying accessories to facilitate a smooth pick-up process.
A product slated for return pick-up will be collected by the logistics partner of the Brand/Merchant from the original shipping address within 72 hours of initiating the return pick-up request.

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