Tilda Bars Console Table
₹152,613.00 Original price was: ₹152,613.00.₹86,061.00Current price is: ₹86,061.00. Exclusive of taxes.
Dimensions: Length 120 cm X Width 35 cm X Height 80 cm
Materials: Stainless steel legs, white faux marble top
Features:
Stylish and modern design
Sturdy and durable construction
Easy to assemble
Perfect for any room in your home
Size and packaging guidelines
Experience luxury redefined through the vibrant and effortlessly unconventional design of our products. Discover a whole new world of opulence.
At the core of our products lies Engineering Excellence, blending cutting-edge design with top-notch functionality. Discover the hallmark of our offerings.
Embracing the 'Make In India' ethos, each Crosby masterpiece is meticulously crafted, prototyped, and passionately manufactured right here in India.
| Specification | Chair | Armchair | Sofas |
| Height | 37" | 42" | 42" |
| Width | 26.5" | 32.5" | 142" |
| Depth | 19.5" | 22.5" | 24.5" |
| Assembly Required | Yes | Yes | Yes |
| Packaging Type | Box | Box | Box |
| Package Weight | 55 KG | 64 KG | 180 KG |
| Packaging Dimensions | 27" x 26" x 39" | 45" x 35" x 24" | 46" x 142" x 25" |
Marble Console Table with PVD Gold Accents | Modern Entryway Table – Available in 3 Sizes
- Architectural Elegance with Premium Metal Finishes
Discover the perfect size for your home with this stunning luxury marble console table collection, available in three versatile dimensions. Featuring pristine white marble tops paired with sophisticated stainless steel in charcoal grey and brushed gold PVD finishes, this isn’t just furniture—it’s a customizable design statement crafted from the finest materials for lasting beauty and durability.
Choose Your Perfect Size
Three Sizes, One Extraordinary Design
Size 1: Compact Luxury (80cm)
• Dimensions: 80cm L × 35cm W × 80cm H
• Perfect For: Narrow hallways, small entryways, apartment living, behind sofas, bedroom corners
• Ideal Spaces: Apartments, condos, compact homes, tight corridors, secondary entryways
• Display Capacity: Comfortably place 1-2 decorative items
Size 2: Classic Standard (100cm)
• Dimensions: 100cm L × 35cm W × 80cm H
• Perfect For: Standard entryways, medium hallways, living room walls, office reception areas
• Ideal Spaces: Most residential settings, professional offices, boutique retail spaces
• Display Capacity: Showcase 2-3 decorative objects with balanced composition
Size 3: Grand Statement (120cm)
• Dimensions: 120cm L × 35cm W × 80cm H
• Perfect For: Large entryways, spacious hallways, behind sectional sofas, luxury home lobbies
• Ideal Spaces: Villas, penthouses, executive offices, hotel lobbies, grand residential homes
• Display Capacity: Feature 3-5 decorative items for layered styling
Universal Design Elements Across All Sizes
Consistent Height: All three sizes maintain 80cm height—the perfect ergonomic standard for:
• Comfortable console table use
• Ideal viewing height for artwork or mirrors placed above
• Standard positioning behind sofas (works with 45-50cm seat height)
• Accessible surface for keys, mail, decorative items
Uniform Depth: 35cm depth across all sizes provides:
• Slim profile that doesn’t protrude into walkways
• Adequate surface area for functional items
• Space-efficient footprint for narrow areas
• Visual lightness that doesn’t overwhelm rooms
Sculptural Design That Captivates
Architectural Base with Geometric Drama
Charcoal Grey Stainless Steel Column
The bold, angular central pedestal features a striking V-shaped cutout that creates visual intrigue and architectural drama. Crafted from premium stainless steel with a sophisticated charcoal grey PVD finish that’s impervious to corrosion, scratching, and fading.
Brushed Gold PVD Stainless Steel Frames
Two vertical rectangular bars in stainless steel with luxurious brushed gold PVD coating flank the central column, creating symmetric frames that elevate the entire piece. The warm metallic tone adds opulence and sophistication.
Gold PVD Sphere Accents
Two perfectly spherical stainless steel orbs with mirror-polished gold PVD finish—one nested within the central V-cutout, another positioned at the base—inject playful elegance and contemporary flair. These sculptural elements transform functional support into artistic expression.
Grounded Base Plate
A wide stainless steel base plate with charcoal grey PVD finish ensures exceptional stability while echoing the central column’s finish for cohesive design harmony.
Premium Materials Engineering
What is PVD and Why It Matters
PVD (Physical Vapor Deposition) Technology
PVD is a cutting-edge vacuum coating process that bonds metal finishes at the molecular level, creating a finish that’s:
• 10x More Durable than traditional plating or painting
• Scratch Resistant: Withstands daily wear without marking
• Tarnish Proof: Never oxidizes, discolors, or loses luster
• Corrosion Immune: Perfect resistance to humidity and moisture
• UV Stable: Won’t fade in sunlight
• Eco-Friendly: No toxic chemicals used in application
• Lifetime Beauty: Maintains factory-fresh appearance for decades
Material Breakdown
White Carrara Marble Top
• Authentic Natural Stone: Genuine Italian-style marble with soft grey veining—each piece unique
• Rounded Edge Detail: Softly rounded corners add refinement and safety
• High-Polish Finish: Mirror-like surface reflects light and enhances space
• Heat Resistant: Safe for lamps, candles, and warm decorative items
• Natural Cooling: Stone remains pleasantly cool to touch
• Easy Maintenance: Simple wipe-down cleaning maintains pristine appearance
• Timeless Beauty: Natural stone appreciates in character with age
304-Grade Stainless Steel Base
• Marine-Grade Quality: Same stainless steel used in luxury yachts and high-end architecture
• Charcoal Grey PVD Finish: Sophisticated matte finish on central column and base plate
• Brushed Gold PVD Accents: Warm metallic finish on vertical bars and spheres
• Structural Integrity: Solid stainless steel construction, not hollow tubes
• Weight Distribution: Engineered for perfect balance and stability
• Hidden Reinforcement: Internal bracing ensures no wobbling despite sculptural design
• Fingerprint Resistant: PVD coating resists smudges and maintains clean appearance
Why Stainless Steel with PVD Coating is Superior
Compared to Powder Coating:
• PVD is 5-10x more durable
• PVD never chips or peels
• PVD maintains perfect color consistency
• PVD requires zero maintenance
Compared to Traditional Plating:
• PVD is environmentally friendly (no toxic chromium)
• PVD bonds permanently at molecular level
• PVD withstands extreme temperatures
• PVD is hypoallergenic and food-safe
Investment Value: Premium stainless steel with PVD coating is found in:
• Luxury watches (Rolex, Omega)
• High-end architectural hardware
• Medical and aerospace equipment
• Five-star hotel fixtures
This is furniture engineered to museum-collection standards.
Size Selection Guide
Which Size is Right for You?
Choose 80cm (Compact) If:
• You have a narrow hallway (less than 100cm wide)
• Your entryway is small or leads directly to living space
• You live in an apartment or condo with limited square footage
• You need a behind-sofa table that won’t overpower the seating
• You want a secondary console in bedrooms or home offices
• Budget considerations favor the smaller investment
Choose 100cm (Standard) If:
• You have a typical residential entryway (120-150cm wide)
• You want balanced proportions in average-sized rooms
• You’re furnishing a professional office or reception area
• You need versatile sizing that works in multiple locations
• You want the most popular, universally proportioned option
• You’re decorating a rental and may move to different spaces
Choose 120cm (Grand) If:
• You have a spacious entryway or grand foyer (180cm+ wide)
• You want a statement piece that commands attention
• You’re placing it behind a long sectional sofa (220cm+)
• You have high ceilings (3m+) that need substantial furniture
• You’re furnishing a luxury home, villa, or penthouse
• You want maximum surface area for elaborate décor displays
Room Size Compatibility Chart
Console Size Minimum Room Width Ideal Wall Length Room Square Footage
80cm 100cm 120cm+ 8-12m²
100cm 120cm 140cm+ 12-18m²
120cm 150cm 180cm+ 18-25m²
Versatile Applications for Every Home
Entryways & Foyers
First Impressions That Last
Position any size console just inside your front door with a statement mirror above, decorative bowl for keys, and elegant table lamp for warm welcome lighting. The sculptural gold and charcoal stainless steel base immediately signals sophisticated taste and quality investment.
Small Entryway (80cm): Perfect for apartment entries where every centimeter counts
Standard Entryway (100cm): Ideal for typical single-family homes
Grand Foyer (120cm): Makes dramatic impact in luxury home lobbies
Living Rooms
Behind-Sofa Styling
Create a “floating” room divider in open-plan spaces. The console provides storage and display without blocking sightlines, while adding architectural interest to the back of your seating area.
Compact Sofas (80cm): Pair with loveseats or small 2-seater sofas
Standard Sofas (100cm): Works with typical 3-seater sofas (180-200cm long)
Sectionals (120cm): Perfectly proportioned for large sectional sofas (250cm+)
Against Living Room Walls
Display family photos, art books, decorative objects, and table lamps while providing functional surface for remotes and everyday items.
Hallways & Corridors
Gallery-Style Display
Transform boring hallways into curated gallery spaces. Add artwork above the console, style the surface with sculptures or vases, and install picture lighting for museum-quality presentation.
Narrow Halls (80cm): Maintains traffic flow in tight corridors
Standard Halls (100cm): Comfortable fit in typical residential hallways
Wide Halls (120cm): Creates impact in spacious luxury home corridors
Dining Rooms
Elegant Sideboard Alternative
Use as a serving station during dinner parties or display area for bar accessories, wine, and glassware. The marble top is food-safe and the stainless steel base is hygienic and easy to clean.
Bedrooms
Luxury Dressing Table Alternative (80-100cm)
In master bedrooms, the console functions beautifully as a sophisticated vanity alternative. Display perfumes, jewelry boxes, and decorative trays while using the surface for daily grooming.
Home Offices
Professional Reception Console (100-120cm)
In home offices doubling as client meeting spaces, the console adds executive credibility. Display awards, credentials, business books, or company products with polished professionalism.
Commercial & Hospitality Applications
Hotels & Resorts
Lobby Elegance: 120cm size creates instant luxury impression
Guest Room Entries: 80-100cm fits standard hotel room layouts
Elevator Banks: Multiple 100cm consoles create cohesive wayfinding moments
Spa Reception: Stainless steel’s hygienic properties perfect for wellness environments
Corporate Offices
Reception Areas: 120cm commands attention in executive suites
Conference Room Entries: 100cm provides functional surface for materials
Private Offices: 80cm adds refinement without consuming floor space
Lobby Displays: Stainless steel durability withstands high-traffic commercial use
Retail & Showrooms
Product Display: All sizes work as elevated pedestals for merchandise
Boutique Styling: PVD gold finish signals luxury positioning
Jewelry Displays: Stainless steel base won’t tarnish or react with precious metals
Real Estate Staging: Essential for showing high-value properties
Healthcare & Wellness
Medical Office Reception: Stainless steel is hygienic, easy to sanitize
Spa Waiting Areas: Moisture-resistant PVD coating perfect for humid environments
Clinic Entryways: Durable materials withstand commercial cleaning protocols
Design Compatibility
Interior Styles That Love This Console
Modern Minimalist: Clean lines, neutral palette, premium materials align perfectly
Contemporary Luxury: Marble and stainless steel epitomize current high-end design
Art Deco Revival: Geometric forms and gold accents echo 1920s glamour
Transitional: Bridges classic materials with contemporary shapes
Industrial Chic: Stainless steel base complements exposed materials
Glam/Hollywood Regency: Luxe materials and gold details fit dramatic aesthetic
Coastal Modern: Corrosion-resistant stainless perfect for seaside homes
Color Schemes That Coordinate
Neutral Foundations: White, cream, beige, grey, taupe, black
Bold Accents: Navy, emerald, burgundy, charcoal, forest green
Warm Metallics: Gold, brass, bronze, copper (echoes PVD accents)
Cool Tones: Silver, pewter, grey-blue, sage green
Monochromatic: All-grey or all-white schemes with metallic punctuation
Technical Specifications
Size Comparison Table
Specification 80cm Compact 100cm Standard 120cm Grand
Length 80cm 100cm 120cm
Depth 35cm 35cm 35cm
Height 80cm 80cm 80cm
Top Material Natural white marble Natural white marble Natural white marble
Base Material 304 stainless steel 304 stainless steel 304 stainless steel
Base Finish Charcoal grey + gold PVD Charcoal grey + gold PVD Charcoal grey + gold PVD
Weight ~50kg ~60kg ~70kg
Weight Capacity 40kg 50kg 60kg
Footprint 0.28m² 0.35m² 0.42m²
Sphere Diameter 10cm (both spheres) 10cm (both spheres) 10cm (both spheres)
Universal Features (All Sizes)
Materials: Natural Carrara marble top, 304-grade stainless steel base with PVD coating
Finish Options: Charcoal grey PVD (column/base) + Brushed gold PVD (frames/spheres)
PVD Coating: Medical-grade, hypoallergenic, tarnish-proof, scratch-resistant
Assembly: Minimal—secure marble top to base with hidden mounting system
Floor Protection: Adjustable stainless steel leveling feet with protective pads
Maintenance: Virtually zero—wipe with damp cloth
Certifications: CE certified, meets international quality standards
Warranty: 3 years on PVD coating, 2 years on marble and structure
Lifespan: 50+ years with proper care
The Crosby Project Advantage
Why Our Stainless Steel + PVD Construction is Superior
✓ Museum-Grade Materials: 304 stainless steel is the same specification used in fine art installations
✓ PVD Excellence: Coating applied in specialized vacuum chambers for molecular bonding
✓ Authentic Marble: Hand-selected natural stone, never composite or cultured
✓ Engineering Precision: CAD-designed base ensures perfect balance and stability
✓ Quality Control: 32-point inspection including PVD coating thickness verification
✓ Architectural Standards: Meets specifications for commercial architectural installations
✓ Lifetime Beauty: Materials engineered to look factory-fresh for generations
Why Stainless Steel + PVD = Best Investment
Compare 10-Year Cost of Ownership:
Painted/Powder Coated Metal:
• Year 1-3: Chips and scratches appear
• Year 4-6: Rust spots develop, refinishing needed (₹5,000-10,000)
• Year 7-10: Complete refinishing required or replacement (₹15,000-50,000)
• Total 10-Year Cost: Initial price + ₹20,000-60,000 maintenance
Stainless Steel with PVD Coating:
• Year 1-10+: Looks identical to delivery day
• Maintenance: Zero (simple cleaning only)
• Total 10-Year Cost: Initial price only
The Crosby console actually costs less over time while looking better every year.
Sustainable Luxury
Environmental Responsibility:
• Stainless steel is 100% recyclable infinitely without quality loss
• PVD coating process produces zero toxic waste
• Natural marble is biodegradable and non-toxic
• One lifetime purchase eliminates furniture waste from replacements
• Materials can be fully recycled at end of very long product life (50+ years)
Ethical Sourcing:
• Marble from certified ethical quarries with fair labor practices
• Stainless steel from responsible mills with environmental compliance
• Local artisans fairly compensated for skilled craftsmanship
Care & Maintenance
Simple Care for Lasting Beauty
Daily Maintenance:
• Wipe marble top with soft, dry microfiber cloth
• Dust stainless steel base with soft cloth—fingerprints wipe away effortlessly
• Use coasters under drinks to prevent water rings on marble
Weekly Cleaning:
• Clean marble with pH-neutral stone cleaner or mild soap and water
• Wipe stainless steel with damp cloth, dry immediately for streak-free shine
• PVD coating needs no polishing—maintains luster automatically
Monthly Care:
• Inspect marble for any spills that need attention
• Check stability of leveling feet
• Admire how it still looks brand new
Annual Maintenance:
• Apply marble sealer (included with purchase) to protect stone
• That’s it! PVD coating requires zero annual maintenance
What You’ll NEVER Need to Do:
• Polish or buff the PVD finish
• Touch up scratches or chips
• Treat rust or corrosion
• Replace faded or peeling coating
• Professional metal restoration
Avoid:
• Acidic substances on marble (lemon, vinegar, wine)—wipe spills immediately
• Abrasive cleaners on marble (unnecessary on stainless steel—PVD is scratch-proof)
• Bleach-based cleaners (though stainless steel handles them, marble doesn’t)
Assembly & Installation
Easy Setup Process
What’s Included:
• Marble top (shipped separately in custom crate for maximum protection)
• Fully assembled stainless steel base with PVD finish
• Hidden connection hardware and Allen key
• Adjustable leveling feet pre-installed
• Assembly instructions with photos
• Marble care guide and sealer bottle
• White gloves for handling marble
Assembly Steps:
1. Unpack stainless steel base and position in desired location
2. Adjust leveling feet for stability on uneven floors (stainless feet won’t rust)
3. Remove protective film from PVD surfaces (reveals mirror-like gold finish)
4. Carefully position marble top onto base supports
5. Secure with hidden mounting bolts from underneath
6. Final stability check and positioning Time Required: 15-20 minutes with one person
Why Assembly is Easy: The stainless steel base arrives fully welded and finished—no parts to assemble. You’re simply placing the marble top onto the engineered support system.
Professional Installation Available: White-glove service includes unpacking, assembly, protective film removal, debris removal, positioning consultation, and final quality check (additional fee, select metro areas).
Customer Reviews by Size
80cm Compact Console
“The PVD finish is incredible—it’s been 6 months and still looks brand new despite daily use. Best investment we made for our small apartment.” — Neha S., Mumbai
“I researched console tables for months. The stainless steel construction and PVD coating sold me. Zero regrets—the quality is exceptional.” — Rohan M., Pune
100cm Standard Console
“As a doctor, I appreciate the hygienic stainless steel base. Easy to keep clean and the PVD gold hasn’t tarnished at all in our humid climate.” — Dr. Kavita K., Bangalore
“We live near the coast and rust is always a concern. This console laughs at moisture. The PVD coating is genius.” — Amit J., Goa
120cm Grand Console
“We spared no expense furnishing our new villa. This console’s quality matches our imported Italian furniture but costs half the price. The stainless steel + marble combo is museum-quality.” — Vikram P., Gurgaon
“The 120cm makes such a statement in our hotel lobby. Guests constantly ask where we sourced it. The PVD finish handles high-traffic use without a single mark.” — Anjali T., Jaipur (Hotel Owner)
Frequently Asked Questions
What exactly is PVD coating and why does it matter?
PVD (Physical Vapor Deposition) is a vacuum coating process where metal finishes bond at the molecular level—like armor on the stainless steel. Result: permanent color that never fades, chips, scratches, or tarnishes. Used in luxury watches, medical implants, and architectural fixtures.
Is stainless steel better than regular metal?
Dramatically better. Stainless steel is corrosion-proof, hypoallergenic, stronger, and lasts indefinitely. Regular steel rusts. Our 304-grade stainless is marine-quality—suitable for yachts and outdoor architecture.
Will the gold finish tarnish over time?
Impossible. PVD gold coating is tarnish-proof. Unlike gold plating or paint which oxidize and fade, PVD creates permanent color bonded at molecular level. Your console will look identical in 20 years.
Can I use this in a humid climate or near the coast?
Absolutely! Stainless steel with PVD coating is perfect for humid and coastal environments. Unlike powder-coated furniture which rusts in humidity, this console is engineered for marine conditions.
How do I clean the PVD surfaces?
Simply wipe with damp cloth. The PVD coating is so durable and non-porous that dirt, fingerprints, and smudges wipe away instantly. No special cleaners needed.
Is the marble real or artificial?
100% genuine natural Carrara marble—never synthetic, composite, cultured, or engineered stone. Each piece has unique natural veining.
How stable is the sculptural base design?
Extremely stable. The solid stainless steel construction weighs 50-70kg depending on size. Hidden internal bracing and engineered weight distribution ensure zero wobbling. Rated to support 40-60kg surface weight.
What’s the difference between your console and cheaper alternatives?
Materials: We use 304-grade stainless steel + PVD coating vs. painted mild steel that rusts. Investment value: Ours lasts 50+ years looking new; cheaper furniture needs replacing in 5-10 years. True cost per year is actually lower with quality.
Can the finishes be customized?
Standard offering is charcoal grey + brushed gold PVD. Custom PVD finishes (rose gold, champagne, bronze, black chrome) available for orders of 10+ units or commercial projects.
Do you offer installation?
Yes. Professional white-glove installation available in Delhi NCR, Mumbai, Bangalore, Pune, Hyderabad, Chennai (additional fee). Includes complete setup, protective film removal, positioning consultation.
What’s your warranty?
3 years on PVD coating (industry-leading), 2 years on marble and structure. Extended 5-year warranties available.
How do I choose between sizes?
Measure your wall space. Console should be 15-30cm shorter than wall. For behind-sofa use, choose 50-70% of sofa length. When in doubt, contact us for personalized sizing advice—we’ll help you choose perfectly.
Investment & Pricing
Price by Size
80cm Compact Console: ₹78800
100cm Standard Console: ₹98650 (Most Popular—Best Value)
120cm Grand Console: ₹112350
What’s Included with Every Console
✓ Complete console (natural marble top + stainless steel base with PVD finish)
✓ Hidden mounting hardware and Allen key
✓ Adjustable stainless steel leveling feet
✓ Marble sealer and premium care kit
✓ Handling gloves and detailed instructions
✓ 3-year PVD coating warranty
✓ 2-year structural warranty
✓ Lifetime customer support access
Special Offers
Multi-Unit Savings: 10% off when ordering 2+ consoles (any size mix)
Complete Room Package: Order with matching coffee table, save 15%
Affiliate Program: Interior designers and architects receive 15-25% professional discount
Commercial Projects: Volume pricing for hotels, offices, residential developments (10+ units)
Available Upgrades
• Professional Installation: ₹3,500-7,500 (varies by city and size)
• Extended 5-Year Warranty: ₹4,500
• Expedited Production: 1-2 week delivery for ₹8,000 premium
• Custom PVD Finish: Available for 10+ unit orders (pricing on request)
• Protective Floor Pads: Complimentary rubber pads included
Payment Options
• Full Payment: Pay in full, receive 5% discount
• Installment Plans: 3-month, 6-month, 12-month EMI available
• Bank Offers: Check current credit card promotions
• Trade Accounts: Net-30 terms for registered design professionals
Limited Production Availability
Why Stainless Steel + PVD Means Limited Quantities
Each console requires:
• Specialized Fabrication: Stainless steel welding requires expert metalworkers
• PVD Coating Chamber Time: Each batch must be coated in expensive vacuum equipment
• Quality Control: PVD coating thickness and adhesion must be verified with precision instruments
• Marble Selection: Hand-picking premium marble slabs with ideal veining
• Expert Assembly: Skilled craftspeople ensure perfect balance and stability
Current Production Status:
• ✓ Available for order—current batch in production
• ⚠ Limited quantities per size this quarter
• 📅 Next PVD coating run scheduled 10-12 weeks out
• 📈 High demand from architects and luxury developers
Order Today To:
• Secure current pricing before material cost increases
• Avoid 10-12 week wait for next production batch
• Ensure delivery for upcoming events or project deadlines
• Access priority customer service and scheduling
| Weight | 35 kg |
|---|---|
| Dimensions | 120 × 35 × 80 cm |
Order Cancellation Guidelines Time Frame In the event of a change of heart following the placement of an order, you have the flexibility to cancel the entire order or a portion of it within a seven-day window from the confirmation of the order or before it is dispatched, whichever occurs first.
Cancellation Fee A cancellation fee equivalent to 2.5% of the total amount paid during the order processing will be applicable. Additionally, any cashback received for the order before the cancellation will be deducted from your Crosby credits. If the cashback has been fully or partially utilized for a subsequent order, the corresponding amount will be subtracted from the refund for the canceled product.
Initiating a Cancellation Request
- Navigate to the 'My Orders' section within your 'My Account.'
- Click on the 'Cancel Item' button associated with the specific item you wish to cancel.
- For Guest Users who have not registered on Crosby.co.in, kindly reach out to our Customer Service team to initiate the cancellation.
- Review our Refund Policy for comprehensive insights into the refund process and associated timelines.
Returning an Item Time Frame Our return policy permits the return of an item within seven days from the date of delivery. Kindly note that we are unable to entertain return requests beyond the specified seven-day period from the delivery date.
Eligibility for Return or Replacement
Defective: In the case of a defective item, it must exhibit flaws arising from manufacturing, impacting the intended functionality of the product (e.g., imbalances, opening of wooden joints, etc.). Please be aware that natural attributes of the materials used, such as appearance or texture, particularly for solid wood products, do not qualify as defects.
Difference: If the item you receive deviates in dimension, shape, or color from the product image displayed on our website.
Not Functional: Items arriving in a non-operational state, especially those relying on batteries or electrical sources (e.g., appliances, clocks, lights, or bulbs). Please note that we exclusively offer replacements in such cases.
Items NOT Eligible for Return or Replacement
Damaged or Missing: Concerns related to damage, incomplete deliveries, or missing components must be raised during the delivery or assembly process, where applicable. Please note that once the delivery/assembly concludes, we may be unable to accept return requests.
Installation Issues: Crosby.co.in does not provide wall mounting installation services. Consequently, return requests due to customers' inability to wall-mount the product will not be accommodated.
Relocation: If, after receiving an item in perfect condition, you dismantle it for relocation, reassembly, or similar purposes, kindly be aware that Crosby cannot be held responsible for any resulting damage to the product.
Initiating a Return Request To initiate a return request, follow these steps:
Capture Product Images: Take 2-3 clear photographs of the item in question, adhering to these guidelines:
- Include 1-2 images that present the entire product.
- Include 1-2 close-up images that clearly depict the damaged or defective area.
- Ensure that each image's file size does not exceed 5 MB.
Raise a Return Request:
- For Registered Users:
- Log in to your account and proceed to the 'My Orders' section in 'My Account.'
- Click on 'Return This Product' beside the product you intend to return.
- Select the reason for the return and upload the supporting images.
- Add your comments in the provided dialog box and submit the request.
- For Registered Users:
Evaluation and Pick-Up Upon receiving your images, the Crosby Resolution team will contact you within 24 hours. The resolution of return requests is determined through a collaborative assessment by the Crosby Resolution team and the merchant, with a technician visit scheduled if necessary. Please bear in mind that the resolution will be based on the technician's evaluation report.
The return pick-up for the product will be scheduled according to the technician's assessment and subsequent interaction with our Customer Support representative. It is essential to retain the original product packaging, along with user manuals, warranty slips, and any accompanying accessories to facilitate a smooth pick-up process.
A product slated for return pick-up will be collected by the logistics partner of the Brand/Merchant from the original shipping address within 72 hours of initiating the return pick-up request.

Reviews
There are no reviews yet.