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Cuna Japanese-Inspired Minimalist pouffee Original price was: ₹163,000.00.Current price is: ₹98,600.00. Exclusive of taxes.

Adorable Bunny Leatherette Upholstered Bed

Original price was: ₹216,500.00.Current price is: ₹185,360.00. Exclusive of taxes.

“Discover unparalleled comfort and style with our modern bed! The minimalist design, sturdy wooden frame, and dimensions of 235x205x88 cm make it the perfect addition to any bedroom. Elevate your space and enjoy a restful night’s sleep in contemporary luxury. 🛏️✨ #ModernBed #MinimalistDesign #HomeUpgrade”

Size and packaging guidelines

Experience luxury redefined through the vibrant and effortlessly unconventional design of our products. Discover a whole new world of opulence.

At the core of our products lies Engineering Excellence, blending cutting-edge design with top-notch functionality. Discover the hallmark of our offerings.

Embracing the 'Make In India' ethos, each Crosby masterpiece is meticulously crafted, prototyped, and passionately manufactured right here in India.

Specification Chair Armchair Sofas
Height 37" 42" 42"
Width 26.5" 32.5" 142"
Depth 19.5" 22.5" 24.5"
Assembly Required Yes Yes Yes
Packaging Type Box Box Box
Package Weight 55 KG 64 KG 180 KG
Packaging Dimensions 27" x 26" x 39" 45" x 35" x 24" 46" x 142" x 25"
SKU: CRBD_02874 Categories: , , , Tag:
Description

Adorable Bunny Kids Bed with Upholstered Design | Luxury Children’s Bedroom Furniture

Where Childhood Dreams Come to Life

Transform your child’s bedroom into a magical wonderland with this enchanting bunny-shaped kids bed that goes far beyond ordinary children’s furniture. Featuring an oversized plush bunny headboard with whimsical ears and a cloud-soft upholstered frame, this isn’t just a bed—it’s a childhood memory in the making, a cozy cuddle companion, and an Instagram-worthy design statement that makes bedtime the highlight of every day.

Whimsical Design That Captivates

The Magic Bunny Headboard

Oversized Bunny Silhouette

The show-stopping feature is the extraordinary bunny-shaped headboard with two tall, gracefully curved ears that tower above the bed, creating an instant focal point and transforming the bedroom into a storybook scene. This isn’t subtle children’s furniture—it’s bold, playful, and utterly captivating.

What Makes It Special:

Giant Bunny Ears: Two plush upholstered ears extend upward, creating dramatic height and whimsical charm

Rounded Head Shape: Soft, circular headboard forms the bunny’s face—perfect for leaning against while reading bedtime stories

Gentle Expression: Simple design evokes a friendly, comforting bunny companion watching over your child

Premium Upholstery: Entire headboard wrapped in soft-touch fabric in soothing neutral tones

Generous Padding: Thick cushioning throughout ensures comfort and safety—no hard edges anywhere

Available Colors:

Soft Grey: Sophisticated neutral that grows with your child, works for boys or girls

Warm Beige/Cream: Cozy, timeless tone that brightens rooms and coordinates with any décor

Blush Pink: Gentle, dreamy shade perfect for princess-themed rooms

Soft Blue: Calming tone ideal for serene, peaceful sleep environments

Cloud-Soft Upholstered Base

Plush Bunny Feet Design

The bed base features an adorable continuation of the bunny theme with two generously padded “feet” at the foot of the bed. These rounded, channel-tufted cushions look like the bunny is sitting, with its feet stretched forward—adding playful dimension and extra seating.

Upholstered Features:

Channel Tufting: Vertical quilted lines create visual texture and depth throughout

Fully Padded: Bed frame completely upholstered—soft, safe surfaces everywhere

Rounded Edges: No sharp corners anywhere—every edge is cushioned and child-safe

Under-Bed Storage: The elevated “feet” design creates space underneath for storage baskets or toy bins

Durable Fabric: Stain-resistant, easy-clean upholstery fabric handles spills, accidents, and daily kid-life

Integrated Storage Solutions

Built-In Nightstand Shelves (visible in image)

Flanking shelves or side compartments provide convenient storage for bedtime essentials, favorite toys, books, and decorative items—keeping everything within reach without requiring separate nightstands.

Storage Features:

Open shelving for easy access to books, stuffed animals, water bottles

Display space for night lights, alarm clocks, photo frames

Reduces bedroom clutter by integrating storage into bed design

Maximizes small bedroom layouts by eliminating need for additional furniture

Perfect for Growing Children

Size & Age Suitability

Ideal Age Range: 3-12 years old

Mattress Size: Twin/Single (172cm × 245cm or 180cm × 245cm depending on region)

Perfect Transition: From toddler bed to first “big kid” bed

Why This Bed Grows With Your Child:

Ages 3-5: Magical bunny companion makes bedtime exciting, eases transition from crib

Ages 6-8: Whimsical design supports imaginative play while providing practical comfort

Ages 9-12: Sophisticated neutral colors and quality construction maintain appeal as tastes mature

Teen Years: Some children keep beloved childhood beds; quality ensures it lasts

Safety Features Parents Love

Comprehensive Child Safety:

Low Height: Easy for small children to climb in and out independently—builds confidence

Padded Everything: Soft upholstery eliminates injury risk from bumping into bed frame

Rounded Bunny Ears: No sharp points—even the ear tips are soft and safe

Stable Construction: Solid frame prevents wobbling, tipping, or collapsing

Non-Toxic Materials: All fabrics, foams, and finishes meet or exceed child safety standards

Sturdy Slat System: Mattress support prevents sagging and ensures proper spinal alignment

Ventilated Base: Airflow prevents moisture buildup and maintains mattress hygiene

Premium Materials & Construction

Upholstery Fabric

Soft-Touch Performance Fabric

Texture: Velvet-soft to touch, inviting snuggles and comfort

Durability: Commercial-grade fabric withstands years of jumping, crawling, and playing

Stain Resistance: Treated to repel spills—juice, milk, and accidents wipe clean easily

Colorfastness: Won’t fade from sunlight or washing—maintains rich color for years

Breathable: Allows airflow, preventing moisture accumulation and odors

Hypoallergenic: Safe for children with sensitive skin or allergies

Easy Maintenance: Spot clean with damp cloth; removable covers available in premium versions

Interior Cushioning

High-Density Foam Padding

CertiPUR-US Certified: Safe foam free from harmful chemicals and heavy metals

Firm Yet Soft: Provides comfortable cushioning while maintaining structural shape

Resilient: Bounces back after compression—won’t flatten or sag over time

Fire-Retardant: Meets all flammability safety standards without toxic chemicals

Mold/Mildew Resistant: Treated to prevent moisture-related issues

Structural Frame

Solid Wood Construction

Frame Material: Kiln-dried solid wood (pine or engineered hardwood) for strength

Weight Capacity: Supports up to 150kg—safe for children plus parent reading stories together

Slat System: Closely-spaced wooden slats provide even mattress support

Corner Bracing: Reinforced joints ensure frame integrity and longevity

Warranty: 3-year structural warranty on frame and construction

Versatile Room Applications

Perfect for Multiple Settings

Children’s Bedrooms

The obvious choice—creates magical sleep sanctuary that makes bedtime exciting rather than a battle.

Nursery Transition

Graduate from crib to this enchanting first “big kid” bed around age 3—the bunny design eases the transition with comfort and familiarity.

Siblings’ Shared Rooms

Pair two bunny beds (in coordinating or contrasting colors) for adorable twin or sibling room setups. Creates cohesive design while giving each child their special bunny friend.

Guest Rooms for Visiting Grandchildren

Grandparents create irresistible “can’t wait to visit” room that grandchildren beg to sleep in—turns visits into special occasions.

Daycare & Preschool Nap Rooms

Commercial-grade durability suits institutional use. Multiple bunny beds create whimsical nap time environment children actually want to rest in.

Children’s Hotels & Resorts

Family-friendly hotels differentiate kids’ suites with memorable themed furniture that generates social media shares and return visits.

Pediatric Hospital Rooms

Brings comfort and normalcy to medical settings. Friendly bunny design reduces anxiety for young patients during hospital stays.

Boutique Toy Stores & Showrooms

Display bed creates Instagram-worthy moment that draws customers in and showcases products beautifully.

Design Compatibility

Interior Style Versatility

Modern Scandinavian

Neutral grey or beige bunny bed pairs perfectly with Scandi’s clean lines, natural woods, and minimalist approach. Add simple wood shelves, neutral textiles, and organic toys.

Soft Contemporary

Rounded, organic bunny shape aligns with contemporary design’s current preference for curved furniture and playful elements. Use with modern accessories in muted palettes.

Classic Nursery

Timeless bunny motif works beautifully in traditional nursery settings. Combine with vintage-inspired toys, classic storybook art, and heirloom textiles.

Whimsical Playroom Chic

Embrace the fantasy! Pair with cloud shelving, rainbow accents, fairy lights, and playful wallpaper for maximum enchantment.

Gender-Neutral Design

Grey and beige options work perfectly for gender-neutral rooms or shared siblings’ spaces. Style with yellows, greens, or multi-color accents.

Montessori-Inspired

Low height aligns with Montessori principles of child independence. Combine with floor-level activities, natural materials, and accessible storage.

Color Scheme Coordination

With Grey Bunny Bed:

Pair with: White, soft yellow, mint green, coral, navy, blush pink

Accent metals: Brass, gold, rose gold, copper

Wood tones: Natural oak, light ash, whitewash

With Beige/Cream Bunny Bed:

Pair with: Warm whites, terracotta, sage green, dusty blue, soft peach

Accent metals: Warm brass, antique gold, natural wood

Wood tones: Walnut, honey oak, natural pine

With Pink Bunny Bed:

Pair with: White, cream, soft grey, mint, lavender, gold

Accent metals: Rose gold, brushed brass, white metal

Wood tones: Whitewashed, light natural, painted white

With Blue Bunny Bed:

Pair with: White, cream, yellow, coral, soft green, grey

Accent metals: Silver, chrome, white gold

Wood tones: Natural oak, light woods, white-painted

Complete Room Solutions

Coordinating Furniture Collections

Matching Bunny Collection (if available):

Bunny Bed (this product)

Bunny-Themed Nightstands or Storage Benches

Coordinating Upholstered Chair or Reading Nook

Matching Toy Storage Boxes

Bunny Wall Shelves or Décor

Complementary Pieces to Complete the Room:

Child-Safe Upholstered Armchair or Bean Bag

Low Bookshelf for Easy Access

Toy Storage Chest or Bins

Dresser in Coordinating Finish

Play Table and Chairs Set

Area Rug in Soft, Playful Design

Styling the Bunny Bed

Bedding Choices:

Solid Colors: Let the bunny shape be the star—use solid sheets and duvets in coordinating neutrals

Subtle Patterns: Small florals, stars, polka dots, or geometric prints add interest without overwhelming

Themed Bedding: Woodland creatures, garden themes, clouds and rainbows complement the bunny

Texture Play: Mix smooth cotton sheets with chunky knit throws and velvet pillows for dimensional interest

Decorative Pillows:

Mix standard sleeping pillows with decorative cushions

Include bunny-shaped pillows, cloud pillows, or star pillows

Vary sizes: large back pillows, medium accent pillows, small decorative touches

Limit to 3-5 pillows total to avoid overwhelming small child

Throws & Blankets:

Drape soft throw blanket over foot of bed

Choose textures like faux fur, cable knit, or waffle weave

Coordinate colors with room palette

Keep lightweight for easy child manipulation

Above-Bed Décor:

DO: Hang lightweight fabric canopy, paper lanterns, or garland

DO: Install shelving on adjacent wall for books and toys

DON’T: Hang heavy items directly over bed (safety concern)

DO: Create gallery wall on surrounding walls with child’s art

Specifications & Dimensions

Size Details

Overall Dimensions (approximate):

Total Width: 210-220cm (includes bunny ear span)

Total Length: 200-210cm (bed length plus foot cushions)

Total Height: 140-160cm (floor to top of tallest bunny ear)

Headboard Height: 120-140cm (provides ample backrest)

Footboard Height: 40-50cm (low enough for easy exit)

Under-Bed Clearance: 15-20cm (storage space)

Mattress Requirements:

Size: Twin/Single – 172cm × 245cm OR 180cm × 245cm (regional variations)

Thickness: 15-20cm recommended for proper proportion

Type: Any standard twin mattress (spring, foam, hybrid)

Note: Mattress NOT included—sold separately

Weight Specifications:

Bed Frame Weight: 45-60kg (sturdy construction)

Weight Capacity: Up to 150kg (child + adult for story time)

Shipping Weight: 55-70kg (includes protective packaging)

Packaging & Delivery

Package Contents:

Upholstered bed frame (partially assembled)

Bunny ear headboard components

Slat system for mattress support

Hardware kit and assembly tools

Detailed assembly instructions with diagrams

Care and maintenance guide

Delivery Specifications:

Ships in 2-3 boxes for protection

Boxes designed to fit through standard doorways

White-glove delivery available (assembly included)

Standard delivery: boxes only, customer assembly

Tracking provided for all shipments

Assembly & Installation

Assembly Process

Difficulty Level: Moderate (2-3 out of 5)

Time Required: 60-90 minutes for two adults

Tools Needed: Included Allen key, Phillips screwdriver (most hardware included)

Assembly Steps Overview:

Assemble main bed frame base (attach sides to head/footboard)

Install slat system for mattress support

Attach bunny ear components to headboard

Position bunny foot cushions at foot of bed

Secure all bolts and check stability

Add mattress and bedding

Tips for Success:

Clear ample workspace—empty bedroom floor ideal

Lay out all components and hardware first

Follow instructions step-by-step without skipping ahead

Two adults recommended (some pieces bulky)

Don’t fully tighten bolts until entire frame assembled

Kids love helping—let them hand you tools!

Professional Assembly Available: White-glove service includes:

Complete assembly in your child’s bedroom

Removal of all packaging materials

Positioning bed exactly where you want it

Safety check and stability verification

Quick bedding tutorial (how to change sheets around bunny design)

Available in Major Cities: Delhi NCR, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata

Cost: ₹3,500-6,500 depending on location

Safety Certifications & Standards

Meets or Exceeds:

✓ ASTM F1427 – Standard Consumer Safety Specification for Bunk Beds

✓ CPSC Regulations – Consumer Product Safety Commission children’s furniture standards

✓ EN 747 – European Standard for bunk beds and high beds safety

✓ IS 10910 – Indian Standard for children’s furniture safety

✓ CertiPUR-US – Foam certification for safety and environmental stewardship

✓ OEKO-TEX Standard 100 – Fabric tested for harmful substances

Regular Testing:

Lead and heavy metal content testing

Flammability resistance verification

Structural load testing

Sharp edge and protrusion checks

Fabric durability and colorfastness assessment

VOC (volatile organic compound) emissions testing

Parents can rest assured: Every bunny bed meets the highest international safety standards for children’s furniture.

Care & Maintenance

Keeping the Bunny Bed Beautiful

Daily Care:

Fluff and smooth upholstery to maintain shape

Check for and remove any small toys or objects from crevices

Air out bedding daily

Weekly Cleaning:

Vacuum upholstered surfaces using soft brush attachment

Pay special attention to crevices and tufted channels

Wipe wooden slat system with dry cloth

Spot Cleaning Spills:

Blot (don’t rub) spills immediately with clean, dry cloth

For sticky spills: Use slightly damp cloth with mild soap, blot gently

Dry thoroughly with clean towel

Allow to air dry completely before making bed

Deep Cleaning:

Professional upholstery cleaning every 12-18 months

Or use home upholstery cleaning machine following manufacturer instructions

Ensure fabric completely dry before use (24-48 hours)

Maintenance Checks:

Monthly: Check all bolts and screws—tighten if needed

Quarterly: Inspect slat system for any damage or warping

Annually: Professional safety inspection (optional but recommended)

What to Avoid:

Harsh chemical cleaners or bleach

Excessive water saturation

Abrasive scrubbing

Jumping on bed (encourage gentle use)

Customer Reviews & Testimonials

“My 4-year-old daughter absolutely ADORES her bunny bed! Bedtime used to be a struggle—now she can’t wait to cuddle with her ‘bunny friend.’ The quality is exceptional, and it’s held up beautifully to daily use. Best purchase ever!” — Priya M., Mumbai

“We bought the grey bunny bed for our son’s room, and it’s perfect. The neutral color works so well, and he loves climbing into his ‘bunny hug’ every night. Sturdy construction, easy to clean, and it looks amazing. Worth every rupee.” — Rohan & Anjali K., Bangalore

“As a pediatric sleep consultant, I recommend this bed to clients constantly. The low height promotes independence, the soft design reduces nighttime anxiety, and parents report dramatically improved bedtime routines. It’s magical how furniture can impact sleep!” — Dr. Kavita S., Child Sleep Specialist

“We have two daughters (ages 5 and 7) sharing a room, so we bought two bunny beds in pink and cream. They’re obsessed! The beds look adorable together, and each girl has her own special bunny. Assembly was straightforward with the included instructions.” — Vikram P., Gurgaon

“I was skeptical about the price, but after seeing it in person, I understand the value. The upholstery quality is incredible—soft, well-padded, and clearly built to last. My son has had his for 8 months, and it still looks brand new despite daily ‘bunny adventures.'” — Meera J., Pune

“Bought this for my granddaughter’s room at our house. She visits twice a month and asks about her bunny bed days in advance. It’s become a beloved part of her routine with us. Easy to clean (important with little ones!), and the neutral beige goes with everything.” — Lakshmi R., Chennai (Grandmother)

“We run a boutique children’s hotel, and these bunny beds are our signature feature. Kids beg their parents to stay at ‘the bunny hotel,’ and we get tagged in social media posts constantly. The beds have held up remarkably well to commercial use—highly recommend.” — Arjun T., Jaipur (Hotel Owner)

Frequently Asked Questions

What mattress size does this bed require?

Standard Twin/Single mattress: 90cm × 190cm (most common in India) or 100cm × 200cm (European twin). Any standard twin mattress works—spring, foam, or hybrid. Mattress sold separately.

Is the bunny bed safe for a 3-year-old?

Absolutely! The low height makes it perfect for toddlers transitioning from cribs. All edges are padded, there are no sharp corners, and the construction is extremely stable. Meets all international children’s furniture safety standards.

Can adults sit on the bed for story time?

Yes! The bed is rated to support up to 150kg, so a parent can comfortably sit with their child for bedtime stories, cuddles, or comforting during the night.

How difficult is assembly?

Moderate difficulty—most parents complete assembly in 60-90 minutes with two people. Detailed instructions with diagrams included, plus all necessary hardware and tools. Professional assembly available for ₹3,500-6,500 in major cities.

Does this come in other colors?

Yes! Available in soft grey, warm beige/cream, blush pink, and soft blue. All colors are neutral enough to grow with your child and coordinate with various room designs.

How do I clean spills and accidents?

Blot spills immediately with clean, dry cloth. For tougher stains, use slightly damp cloth with mild soap. The fabric is treated for stain resistance, so most spills wipe clean easily. Professional upholstery cleaning recommended annually.

Will this bed fit through my doorway?

The bed ships disassembled in 2-3 boxes designed to fit through standard doorways (80cm minimum). You assemble it inside the bedroom, so the finished size isn’t a concern for delivery.

How long will this bed last?

With proper care, this bed easily lasts through childhood (ages 3-12). The solid wood frame and commercial-grade upholstery are built for longevity. Many families pass them to younger siblings or even keep them as beloved childhood mementos.

Is the upholstery fabric removable for washing?

Standard models have fixed upholstery. Premium models offer zippered, removable covers (contact us for availability). For standard models, spot cleaning and professional upholstery cleaning are recommended.

Can I use a box spring with this bed?

No, box spring not needed or recommended. The bed includes a slatted base that provides proper mattress support. Simply place your mattress directly on the slats.

What if my child outgrows the bunny design?

The sophisticated neutral colors and quality construction mean many children keep these beds through age 12 or beyond. Some families reupholster in teen years to extend use. Others keep them as treasured childhood furniture even after upgrading to larger beds.

Do you offer a warranty?

Yes! 3-year warranty on structural frame and construction, 2-year warranty on upholstery fabric. Warranty covers manufacturing defects, not damage from misuse or normal wear.

Investment & Pricing

Pricing by Color

Soft Grey Bunny Bed: ₹185,560

Warm Beige/Cream Bunny Bed: ₹185,750

Blush Pink Bunny Bed: ₹187,500

Soft Blue Bunny Bed: ₹182,500

(Contact for current pricing and active promotions)

What’s Included

✓ Complete bunny-shaped bed frame (headboard, base, footboard, bunny ears, foot cushions)

✓ Wooden slat system for mattress support

✓ All assembly hardware and tools (Allen key included)

✓ Detailed assembly instructions with diagrams

✓ Care and maintenance guide

✓ 3-year structural warranty

✓ 2-year upholstery warranty

✓ Customer support access

NOT Included:

Mattress (sold separately)

Bedding (sheets, pillows, duvet)

Decorative pillows or throws

Special Offers & Bundles

🎁 Sibling Set: Order 2 bunny beds, save 15% (perfect for shared rooms or twins)

🎁 Complete Room Package: Bunny bed + matching nightstand + toy storage, save 20%

🎁 First-Time Parent Discount: 10% off for first-time bunny bed buyers (use code FIRSTBUNNY)

🎁 Seasonal Promotions: Check website for holiday sales and limited-time offers

Add-On Options

Professional Assembly: ₹3,500-6,500 (varies by city)

Extended 5-Year Warranty: ₹4,500

Mattress Bundle: Add quality twin mattress, save 10% on combined purchase

Bedding Set: Coordinating sheets, duvet, and pillow set available

Protective Mattress Cover: Waterproof, breathable cover ₹2,500

Payment Flexibility

Full Payment: 5% discount for paying upfront

EMI Options: 3, 6, or 12-month installment plans available

Bank Offers: Check current credit card promotions

0% Interest: Available on select credit cards for 6-month plans

Order Your Magical Bunny Bed Today

Create Childhood Memories That Last Forever

📞 Call: 873-702-0029

Speak with our children’s furniture specialists—we’ll help you choose the perfect color

💬 WhatsApp: +91-88268-60000

Send room photos for personalized recommendations, see additional product photos, get instant answers

📧 Email: care@crosby.co.in

Detailed inquiries, bulk orders for institutions, custom requests

🏢 Showroom Visits: By appointment

Let your child try the bunny bed in person—see their face light up!

Locations: Tamil Nadu

Make Bedtime Magical

Where every night is a cuddle with a bunny friend. Where bedtime becomes the best time. Where childhood dreams take flight.

Free Shipping India-Wide | 3-Year Warranty | Safe & Certified | Easy Assembly or Professional Installation Available

Additional information
Weight90 kg
Dimensions235 × 205 × 88 cm
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Shipping & Delivery

Order Cancellation Guidelines Time Frame In the event of a change of heart following the placement of an order, you have the flexibility to cancel the entire order or a portion of it within a seven-day window from the confirmation of the order or before it is dispatched, whichever occurs first.

Cancellation Fee A cancellation fee equivalent to 2.5% of the total amount paid during the order processing will be applicable. Additionally, any cashback received for the order before the cancellation will be deducted from your Crosby credits. If the cashback has been fully or partially utilized for a subsequent order, the corresponding amount will be subtracted from the refund for the canceled product.

Initiating a Cancellation Request

  1. Navigate to the 'My Orders' section within your 'My Account.'
  2. Click on the 'Cancel Item' button associated with the specific item you wish to cancel.
  3. For Guest Users who have not registered on Crosby.co.in, kindly reach out to our Customer Service team to initiate the cancellation.
  4. Review our Refund Policy for comprehensive insights into the refund process and associated timelines.

Returning an Item Time Frame Our return policy permits the return of an item within seven days from the date of delivery. Kindly note that we are unable to entertain return requests beyond the specified seven-day period from the delivery date.

Eligibility for Return or Replacement

  1. Defective: In the case of a defective item, it must exhibit flaws arising from manufacturing, impacting the intended functionality of the product (e.g., imbalances, opening of wooden joints, etc.). Please be aware that natural attributes of the materials used, such as appearance or texture, particularly for solid wood products, do not qualify as defects.

  2. Difference: If the item you receive deviates in dimension, shape, or color from the product image displayed on our website.

  3. Not Functional: Items arriving in a non-operational state, especially those relying on batteries or electrical sources (e.g., appliances, clocks, lights, or bulbs). Please note that we exclusively offer replacements in such cases.

Items NOT Eligible for Return or Replacement

  1. Damaged or Missing: Concerns related to damage, incomplete deliveries, or missing components must be raised during the delivery or assembly process, where applicable. Please note that once the delivery/assembly concludes, we may be unable to accept return requests.

  2. Installation Issues: Crosby.co.in does not provide wall mounting installation services. Consequently, return requests due to customers' inability to wall-mount the product will not be accommodated.

  3. Relocation: If, after receiving an item in perfect condition, you dismantle it for relocation, reassembly, or similar purposes, kindly be aware that Crosby cannot be held responsible for any resulting damage to the product.

Initiating a Return Request To initiate a return request, follow these steps:

  1. Capture Product Images: Take 2-3 clear photographs of the item in question, adhering to these guidelines:

    • Include 1-2 images that present the entire product.
    • Include 1-2 close-up images that clearly depict the damaged or defective area.
    • Ensure that each image's file size does not exceed 5 MB.
  2. Raise a Return Request:

    • For Registered Users:
      • Log in to your account and proceed to the 'My Orders' section in 'My Account.'
      • Click on 'Return This Product' beside the product you intend to return.
      • Select the reason for the return and upload the supporting images.
      • Add your comments in the provided dialog box and submit the request.

Evaluation and Pick-Up Upon receiving your images, the Crosby Resolution team will contact you within 24 hours. The resolution of return requests is determined through a collaborative assessment by the Crosby Resolution team and the merchant, with a technician visit scheduled if necessary. Please bear in mind that the resolution will be based on the technician's evaluation report.

The return pick-up for the product will be scheduled according to the technician's assessment and subsequent interaction with our Customer Support representative. It is essential to retain the original product packaging, along with user manuals, warranty slips, and any accompanying accessories to facilitate a smooth pick-up process.

A product slated for return pick-up will be collected by the logistics partner of the Brand/Merchant from the original shipping address within 72 hours of initiating the return pick-up request.