Adorable Bunny Leatherette Upholstered Bed
₹216,500.00 Original price was: ₹216,500.00.₹185,360.00Current price is: ₹185,360.00. Exclusive of taxes.
“Discover unparalleled comfort and style with our modern bed! The minimalist design, sturdy wooden frame, and dimensions of 235x205x88 cm make it the perfect addition to any bedroom. Elevate your space and enjoy a restful night’s sleep in contemporary luxury. 🛏️✨ #ModernBed #MinimalistDesign #HomeUpgrade”
Size and packaging guidelines
Experience luxury redefined through the vibrant and effortlessly unconventional design of our products. Discover a whole new world of opulence.
At the core of our products lies Engineering Excellence, blending cutting-edge design with top-notch functionality. Discover the hallmark of our offerings.
Embracing the 'Make In India' ethos, each Crosby masterpiece is meticulously crafted, prototyped, and passionately manufactured right here in India.
| Specification | Chair | Armchair | Sofas |
| Height | 37" | 42" | 42" |
| Width | 26.5" | 32.5" | 142" |
| Depth | 19.5" | 22.5" | 24.5" |
| Assembly Required | Yes | Yes | Yes |
| Packaging Type | Box | Box | Box |
| Package Weight | 55 KG | 64 KG | 180 KG |
| Packaging Dimensions | 27" x 26" x 39" | 45" x 35" x 24" | 46" x 142" x 25" |
Adorable Bunny Kids Bed with Upholstered Design | Luxury Children’s Bedroom Furniture
Where Childhood Dreams Come to Life
Transform your child’s bedroom into a magical wonderland with this enchanting bunny-shaped kids bed that goes far beyond ordinary children’s furniture. Featuring an oversized plush bunny headboard with whimsical ears and a cloud-soft upholstered frame, this isn’t just a bed—it’s a childhood memory in the making, a cozy cuddle companion, and an Instagram-worthy design statement that makes bedtime the highlight of every day.
Whimsical Design That Captivates
The Magic Bunny Headboard
Oversized Bunny Silhouette
The show-stopping feature is the extraordinary bunny-shaped headboard with two tall, gracefully curved ears that tower above the bed, creating an instant focal point and transforming the bedroom into a storybook scene. This isn’t subtle children’s furniture—it’s bold, playful, and utterly captivating.
What Makes It Special:
Giant Bunny Ears: Two plush upholstered ears extend upward, creating dramatic height and whimsical charm
Rounded Head Shape: Soft, circular headboard forms the bunny’s face—perfect for leaning against while reading bedtime stories
Gentle Expression: Simple design evokes a friendly, comforting bunny companion watching over your child
Premium Upholstery: Entire headboard wrapped in soft-touch fabric in soothing neutral tones
Generous Padding: Thick cushioning throughout ensures comfort and safety—no hard edges anywhere
Available Colors:
Soft Grey: Sophisticated neutral that grows with your child, works for boys or girls
Warm Beige/Cream: Cozy, timeless tone that brightens rooms and coordinates with any décor
Blush Pink: Gentle, dreamy shade perfect for princess-themed rooms
Soft Blue: Calming tone ideal for serene, peaceful sleep environments
Cloud-Soft Upholstered Base
Plush Bunny Feet Design
The bed base features an adorable continuation of the bunny theme with two generously padded “feet” at the foot of the bed. These rounded, channel-tufted cushions look like the bunny is sitting, with its feet stretched forward—adding playful dimension and extra seating.
Upholstered Features:
Channel Tufting: Vertical quilted lines create visual texture and depth throughout
Fully Padded: Bed frame completely upholstered—soft, safe surfaces everywhere
Rounded Edges: No sharp corners anywhere—every edge is cushioned and child-safe
Under-Bed Storage: The elevated “feet” design creates space underneath for storage baskets or toy bins
Durable Fabric: Stain-resistant, easy-clean upholstery fabric handles spills, accidents, and daily kid-life
Integrated Storage Solutions
Built-In Nightstand Shelves (visible in image)
Flanking shelves or side compartments provide convenient storage for bedtime essentials, favorite toys, books, and decorative items—keeping everything within reach without requiring separate nightstands.
Storage Features:
Open shelving for easy access to books, stuffed animals, water bottles
Display space for night lights, alarm clocks, photo frames
Reduces bedroom clutter by integrating storage into bed design
Maximizes small bedroom layouts by eliminating need for additional furniture
Perfect for Growing Children
Size & Age Suitability
Ideal Age Range: 3-12 years old
Mattress Size: Twin/Single (172cm × 245cm or 180cm × 245cm depending on region)
Perfect Transition: From toddler bed to first “big kid” bed
Why This Bed Grows With Your Child:
Ages 3-5: Magical bunny companion makes bedtime exciting, eases transition from crib
Ages 6-8: Whimsical design supports imaginative play while providing practical comfort
Ages 9-12: Sophisticated neutral colors and quality construction maintain appeal as tastes mature
Teen Years: Some children keep beloved childhood beds; quality ensures it lasts
Safety Features Parents Love
Comprehensive Child Safety:
Low Height: Easy for small children to climb in and out independently—builds confidence
Padded Everything: Soft upholstery eliminates injury risk from bumping into bed frame
Rounded Bunny Ears: No sharp points—even the ear tips are soft and safe
Stable Construction: Solid frame prevents wobbling, tipping, or collapsing
Non-Toxic Materials: All fabrics, foams, and finishes meet or exceed child safety standards
Sturdy Slat System: Mattress support prevents sagging and ensures proper spinal alignment
Ventilated Base: Airflow prevents moisture buildup and maintains mattress hygiene
Premium Materials & Construction
Upholstery Fabric
Soft-Touch Performance Fabric
Texture: Velvet-soft to touch, inviting snuggles and comfort
Durability: Commercial-grade fabric withstands years of jumping, crawling, and playing
Stain Resistance: Treated to repel spills—juice, milk, and accidents wipe clean easily
Colorfastness: Won’t fade from sunlight or washing—maintains rich color for years
Breathable: Allows airflow, preventing moisture accumulation and odors
Hypoallergenic: Safe for children with sensitive skin or allergies
Easy Maintenance: Spot clean with damp cloth; removable covers available in premium versions
Interior Cushioning
High-Density Foam Padding
CertiPUR-US Certified: Safe foam free from harmful chemicals and heavy metals
Firm Yet Soft: Provides comfortable cushioning while maintaining structural shape
Resilient: Bounces back after compression—won’t flatten or sag over time
Fire-Retardant: Meets all flammability safety standards without toxic chemicals
Mold/Mildew Resistant: Treated to prevent moisture-related issues
Structural Frame
Solid Wood Construction
Frame Material: Kiln-dried solid wood (pine or engineered hardwood) for strength
Weight Capacity: Supports up to 150kg—safe for children plus parent reading stories together
Slat System: Closely-spaced wooden slats provide even mattress support
Corner Bracing: Reinforced joints ensure frame integrity and longevity
Warranty: 3-year structural warranty on frame and construction
Versatile Room Applications
Perfect for Multiple Settings
Children’s Bedrooms
The obvious choice—creates magical sleep sanctuary that makes bedtime exciting rather than a battle.
Nursery Transition
Graduate from crib to this enchanting first “big kid” bed around age 3—the bunny design eases the transition with comfort and familiarity.
Siblings’ Shared Rooms
Pair two bunny beds (in coordinating or contrasting colors) for adorable twin or sibling room setups. Creates cohesive design while giving each child their special bunny friend.
Guest Rooms for Visiting Grandchildren
Grandparents create irresistible “can’t wait to visit” room that grandchildren beg to sleep in—turns visits into special occasions.
Daycare & Preschool Nap Rooms
Commercial-grade durability suits institutional use. Multiple bunny beds create whimsical nap time environment children actually want to rest in.
Children’s Hotels & Resorts
Family-friendly hotels differentiate kids’ suites with memorable themed furniture that generates social media shares and return visits.
Pediatric Hospital Rooms
Brings comfort and normalcy to medical settings. Friendly bunny design reduces anxiety for young patients during hospital stays.
Boutique Toy Stores & Showrooms
Display bed creates Instagram-worthy moment that draws customers in and showcases products beautifully.
Design Compatibility
Interior Style Versatility
Modern Scandinavian
Neutral grey or beige bunny bed pairs perfectly with Scandi’s clean lines, natural woods, and minimalist approach. Add simple wood shelves, neutral textiles, and organic toys.
Soft Contemporary
Rounded, organic bunny shape aligns with contemporary design’s current preference for curved furniture and playful elements. Use with modern accessories in muted palettes.
Classic Nursery
Timeless bunny motif works beautifully in traditional nursery settings. Combine with vintage-inspired toys, classic storybook art, and heirloom textiles.
Whimsical Playroom Chic
Embrace the fantasy! Pair with cloud shelving, rainbow accents, fairy lights, and playful wallpaper for maximum enchantment.
Gender-Neutral Design
Grey and beige options work perfectly for gender-neutral rooms or shared siblings’ spaces. Style with yellows, greens, or multi-color accents.
Montessori-Inspired
Low height aligns with Montessori principles of child independence. Combine with floor-level activities, natural materials, and accessible storage.
Color Scheme Coordination
With Grey Bunny Bed:
Pair with: White, soft yellow, mint green, coral, navy, blush pink
Accent metals: Brass, gold, rose gold, copper
Wood tones: Natural oak, light ash, whitewash
With Beige/Cream Bunny Bed:
Pair with: Warm whites, terracotta, sage green, dusty blue, soft peach
Accent metals: Warm brass, antique gold, natural wood
Wood tones: Walnut, honey oak, natural pine
With Pink Bunny Bed:
Pair with: White, cream, soft grey, mint, lavender, gold
Accent metals: Rose gold, brushed brass, white metal
Wood tones: Whitewashed, light natural, painted white
With Blue Bunny Bed:
Pair with: White, cream, yellow, coral, soft green, grey
Accent metals: Silver, chrome, white gold
Wood tones: Natural oak, light woods, white-painted
Complete Room Solutions
Coordinating Furniture Collections
Matching Bunny Collection (if available):
Bunny Bed (this product)
Bunny-Themed Nightstands or Storage Benches
Coordinating Upholstered Chair or Reading Nook
Matching Toy Storage Boxes
Bunny Wall Shelves or Décor
Complementary Pieces to Complete the Room:
Child-Safe Upholstered Armchair or Bean Bag
Low Bookshelf for Easy Access
Toy Storage Chest or Bins
Dresser in Coordinating Finish
Play Table and Chairs Set
Area Rug in Soft, Playful Design
Styling the Bunny Bed
Bedding Choices:
Solid Colors: Let the bunny shape be the star—use solid sheets and duvets in coordinating neutrals
Subtle Patterns: Small florals, stars, polka dots, or geometric prints add interest without overwhelming
Themed Bedding: Woodland creatures, garden themes, clouds and rainbows complement the bunny
Texture Play: Mix smooth cotton sheets with chunky knit throws and velvet pillows for dimensional interest
Decorative Pillows:
Mix standard sleeping pillows with decorative cushions
Include bunny-shaped pillows, cloud pillows, or star pillows
Vary sizes: large back pillows, medium accent pillows, small decorative touches
Limit to 3-5 pillows total to avoid overwhelming small child
Throws & Blankets:
Drape soft throw blanket over foot of bed
Choose textures like faux fur, cable knit, or waffle weave
Coordinate colors with room palette
Keep lightweight for easy child manipulation
Above-Bed Décor:
DO: Hang lightweight fabric canopy, paper lanterns, or garland
DO: Install shelving on adjacent wall for books and toys
DON’T: Hang heavy items directly over bed (safety concern)
DO: Create gallery wall on surrounding walls with child’s art
Specifications & Dimensions
Size Details
Overall Dimensions (approximate):
Total Width: 210-220cm (includes bunny ear span)
Total Length: 200-210cm (bed length plus foot cushions)
Total Height: 140-160cm (floor to top of tallest bunny ear)
Headboard Height: 120-140cm (provides ample backrest)
Footboard Height: 40-50cm (low enough for easy exit)
Under-Bed Clearance: 15-20cm (storage space)
Mattress Requirements:
Size: Twin/Single – 172cm × 245cm OR 180cm × 245cm (regional variations)
Thickness: 15-20cm recommended for proper proportion
Type: Any standard twin mattress (spring, foam, hybrid)
Note: Mattress NOT included—sold separately
Weight Specifications:
Bed Frame Weight: 45-60kg (sturdy construction)
Weight Capacity: Up to 150kg (child + adult for story time)
Shipping Weight: 55-70kg (includes protective packaging)
Packaging & Delivery
Package Contents:
Upholstered bed frame (partially assembled)
Bunny ear headboard components
Slat system for mattress support
Hardware kit and assembly tools
Detailed assembly instructions with diagrams
Care and maintenance guide
Delivery Specifications:
Ships in 2-3 boxes for protection
Boxes designed to fit through standard doorways
White-glove delivery available (assembly included)
Standard delivery: boxes only, customer assembly
Tracking provided for all shipments
Assembly & Installation
Assembly Process
Difficulty Level: Moderate (2-3 out of 5)
Time Required: 60-90 minutes for two adults
Tools Needed: Included Allen key, Phillips screwdriver (most hardware included)
Assembly Steps Overview:
Assemble main bed frame base (attach sides to head/footboard)
Install slat system for mattress support
Attach bunny ear components to headboard
Position bunny foot cushions at foot of bed
Secure all bolts and check stability
Add mattress and bedding
Tips for Success:
Clear ample workspace—empty bedroom floor ideal
Lay out all components and hardware first
Follow instructions step-by-step without skipping ahead
Two adults recommended (some pieces bulky)
Don’t fully tighten bolts until entire frame assembled
Kids love helping—let them hand you tools!
Professional Assembly Available: White-glove service includes:
Complete assembly in your child’s bedroom
Removal of all packaging materials
Positioning bed exactly where you want it
Safety check and stability verification
Quick bedding tutorial (how to change sheets around bunny design)
Available in Major Cities: Delhi NCR, Mumbai, Bangalore, Pune, Hyderabad, Chennai, Kolkata
Cost: ₹3,500-6,500 depending on location
Safety Certifications & Standards
Meets or Exceeds:
✓ ASTM F1427 – Standard Consumer Safety Specification for Bunk Beds
✓ CPSC Regulations – Consumer Product Safety Commission children’s furniture standards
✓ EN 747 – European Standard for bunk beds and high beds safety
✓ IS 10910 – Indian Standard for children’s furniture safety
✓ CertiPUR-US – Foam certification for safety and environmental stewardship
✓ OEKO-TEX Standard 100 – Fabric tested for harmful substances
Regular Testing:
Lead and heavy metal content testing
Flammability resistance verification
Structural load testing
Sharp edge and protrusion checks
Fabric durability and colorfastness assessment
VOC (volatile organic compound) emissions testing
Parents can rest assured: Every bunny bed meets the highest international safety standards for children’s furniture.
Care & Maintenance
Keeping the Bunny Bed Beautiful
Daily Care:
Fluff and smooth upholstery to maintain shape
Check for and remove any small toys or objects from crevices
Air out bedding daily
Weekly Cleaning:
Vacuum upholstered surfaces using soft brush attachment
Pay special attention to crevices and tufted channels
Wipe wooden slat system with dry cloth
Spot Cleaning Spills:
Blot (don’t rub) spills immediately with clean, dry cloth
For sticky spills: Use slightly damp cloth with mild soap, blot gently
Dry thoroughly with clean towel
Allow to air dry completely before making bed
Deep Cleaning:
Professional upholstery cleaning every 12-18 months
Or use home upholstery cleaning machine following manufacturer instructions
Ensure fabric completely dry before use (24-48 hours)
Maintenance Checks:
Monthly: Check all bolts and screws—tighten if needed
Quarterly: Inspect slat system for any damage or warping
Annually: Professional safety inspection (optional but recommended)
What to Avoid:
Harsh chemical cleaners or bleach
Excessive water saturation
Abrasive scrubbing
Jumping on bed (encourage gentle use)
Customer Reviews & Testimonials
“My 4-year-old daughter absolutely ADORES her bunny bed! Bedtime used to be a struggle—now she can’t wait to cuddle with her ‘bunny friend.’ The quality is exceptional, and it’s held up beautifully to daily use. Best purchase ever!” — Priya M., Mumbai
“We bought the grey bunny bed for our son’s room, and it’s perfect. The neutral color works so well, and he loves climbing into his ‘bunny hug’ every night. Sturdy construction, easy to clean, and it looks amazing. Worth every rupee.” — Rohan & Anjali K., Bangalore
“As a pediatric sleep consultant, I recommend this bed to clients constantly. The low height promotes independence, the soft design reduces nighttime anxiety, and parents report dramatically improved bedtime routines. It’s magical how furniture can impact sleep!” — Dr. Kavita S., Child Sleep Specialist
“We have two daughters (ages 5 and 7) sharing a room, so we bought two bunny beds in pink and cream. They’re obsessed! The beds look adorable together, and each girl has her own special bunny. Assembly was straightforward with the included instructions.” — Vikram P., Gurgaon
“I was skeptical about the price, but after seeing it in person, I understand the value. The upholstery quality is incredible—soft, well-padded, and clearly built to last. My son has had his for 8 months, and it still looks brand new despite daily ‘bunny adventures.'” — Meera J., Pune
“Bought this for my granddaughter’s room at our house. She visits twice a month and asks about her bunny bed days in advance. It’s become a beloved part of her routine with us. Easy to clean (important with little ones!), and the neutral beige goes with everything.” — Lakshmi R., Chennai (Grandmother)
“We run a boutique children’s hotel, and these bunny beds are our signature feature. Kids beg their parents to stay at ‘the bunny hotel,’ and we get tagged in social media posts constantly. The beds have held up remarkably well to commercial use—highly recommend.” — Arjun T., Jaipur (Hotel Owner)
Frequently Asked Questions
What mattress size does this bed require?
Standard Twin/Single mattress: 90cm × 190cm (most common in India) or 100cm × 200cm (European twin). Any standard twin mattress works—spring, foam, or hybrid. Mattress sold separately.
Is the bunny bed safe for a 3-year-old?
Absolutely! The low height makes it perfect for toddlers transitioning from cribs. All edges are padded, there are no sharp corners, and the construction is extremely stable. Meets all international children’s furniture safety standards.
Can adults sit on the bed for story time?
Yes! The bed is rated to support up to 150kg, so a parent can comfortably sit with their child for bedtime stories, cuddles, or comforting during the night.
How difficult is assembly?
Moderate difficulty—most parents complete assembly in 60-90 minutes with two people. Detailed instructions with diagrams included, plus all necessary hardware and tools. Professional assembly available for ₹3,500-6,500 in major cities.
Does this come in other colors?
Yes! Available in soft grey, warm beige/cream, blush pink, and soft blue. All colors are neutral enough to grow with your child and coordinate with various room designs.
How do I clean spills and accidents?
Blot spills immediately with clean, dry cloth. For tougher stains, use slightly damp cloth with mild soap. The fabric is treated for stain resistance, so most spills wipe clean easily. Professional upholstery cleaning recommended annually.
Will this bed fit through my doorway?
The bed ships disassembled in 2-3 boxes designed to fit through standard doorways (80cm minimum). You assemble it inside the bedroom, so the finished size isn’t a concern for delivery.
How long will this bed last?
With proper care, this bed easily lasts through childhood (ages 3-12). The solid wood frame and commercial-grade upholstery are built for longevity. Many families pass them to younger siblings or even keep them as beloved childhood mementos.
Is the upholstery fabric removable for washing?
Standard models have fixed upholstery. Premium models offer zippered, removable covers (contact us for availability). For standard models, spot cleaning and professional upholstery cleaning are recommended.
Can I use a box spring with this bed?
No, box spring not needed or recommended. The bed includes a slatted base that provides proper mattress support. Simply place your mattress directly on the slats.
What if my child outgrows the bunny design?
The sophisticated neutral colors and quality construction mean many children keep these beds through age 12 or beyond. Some families reupholster in teen years to extend use. Others keep them as treasured childhood furniture even after upgrading to larger beds.
Do you offer a warranty?
Yes! 3-year warranty on structural frame and construction, 2-year warranty on upholstery fabric. Warranty covers manufacturing defects, not damage from misuse or normal wear.
Investment & Pricing
Pricing by Color
Soft Grey Bunny Bed: ₹185,560
Warm Beige/Cream Bunny Bed: ₹185,750
Blush Pink Bunny Bed: ₹187,500
Soft Blue Bunny Bed: ₹182,500
(Contact for current pricing and active promotions)
What’s Included
✓ Complete bunny-shaped bed frame (headboard, base, footboard, bunny ears, foot cushions)
✓ Wooden slat system for mattress support
✓ All assembly hardware and tools (Allen key included)
✓ Detailed assembly instructions with diagrams
✓ Care and maintenance guide
✓ 3-year structural warranty
✓ 2-year upholstery warranty
✓ Customer support access
NOT Included:
Mattress (sold separately)
Bedding (sheets, pillows, duvet)
Decorative pillows or throws
Special Offers & Bundles
🎁 Sibling Set: Order 2 bunny beds, save 15% (perfect for shared rooms or twins)
🎁 Complete Room Package: Bunny bed + matching nightstand + toy storage, save 20%
🎁 First-Time Parent Discount: 10% off for first-time bunny bed buyers (use code FIRSTBUNNY)
🎁 Seasonal Promotions: Check website for holiday sales and limited-time offers
Add-On Options
Professional Assembly: ₹3,500-6,500 (varies by city)
Extended 5-Year Warranty: ₹4,500
Mattress Bundle: Add quality twin mattress, save 10% on combined purchase
Bedding Set: Coordinating sheets, duvet, and pillow set available
Protective Mattress Cover: Waterproof, breathable cover ₹2,500
Payment Flexibility
Full Payment: 5% discount for paying upfront
EMI Options: 3, 6, or 12-month installment plans available
Bank Offers: Check current credit card promotions
0% Interest: Available on select credit cards for 6-month plans
Order Your Magical Bunny Bed Today
Create Childhood Memories That Last Forever
📞 Call: 873-702-0029
Speak with our children’s furniture specialists—we’ll help you choose the perfect color
💬 WhatsApp: +91-88268-60000
Send room photos for personalized recommendations, see additional product photos, get instant answers
📧 Email: care@crosby.co.in
Detailed inquiries, bulk orders for institutions, custom requests
🏢 Showroom Visits: By appointment
Let your child try the bunny bed in person—see their face light up!
Locations: Tamil Nadu
Make Bedtime Magical
Where every night is a cuddle with a bunny friend. Where bedtime becomes the best time. Where childhood dreams take flight.
Free Shipping India-Wide | 3-Year Warranty | Safe & Certified | Easy Assembly or Professional Installation Available
| Weight | 90 kg |
|---|---|
| Dimensions | 235 × 205 × 88 cm |
Order Cancellation Guidelines Time Frame In the event of a change of heart following the placement of an order, you have the flexibility to cancel the entire order or a portion of it within a seven-day window from the confirmation of the order or before it is dispatched, whichever occurs first.
Cancellation Fee A cancellation fee equivalent to 2.5% of the total amount paid during the order processing will be applicable. Additionally, any cashback received for the order before the cancellation will be deducted from your Crosby credits. If the cashback has been fully or partially utilized for a subsequent order, the corresponding amount will be subtracted from the refund for the canceled product.
Initiating a Cancellation Request
- Navigate to the 'My Orders' section within your 'My Account.'
- Click on the 'Cancel Item' button associated with the specific item you wish to cancel.
- For Guest Users who have not registered on Crosby.co.in, kindly reach out to our Customer Service team to initiate the cancellation.
- Review our Refund Policy for comprehensive insights into the refund process and associated timelines.
Returning an Item Time Frame Our return policy permits the return of an item within seven days from the date of delivery. Kindly note that we are unable to entertain return requests beyond the specified seven-day period from the delivery date.
Eligibility for Return or Replacement
Defective: In the case of a defective item, it must exhibit flaws arising from manufacturing, impacting the intended functionality of the product (e.g., imbalances, opening of wooden joints, etc.). Please be aware that natural attributes of the materials used, such as appearance or texture, particularly for solid wood products, do not qualify as defects.
Difference: If the item you receive deviates in dimension, shape, or color from the product image displayed on our website.
Not Functional: Items arriving in a non-operational state, especially those relying on batteries or electrical sources (e.g., appliances, clocks, lights, or bulbs). Please note that we exclusively offer replacements in such cases.
Items NOT Eligible for Return or Replacement
Damaged or Missing: Concerns related to damage, incomplete deliveries, or missing components must be raised during the delivery or assembly process, where applicable. Please note that once the delivery/assembly concludes, we may be unable to accept return requests.
Installation Issues: Crosby.co.in does not provide wall mounting installation services. Consequently, return requests due to customers' inability to wall-mount the product will not be accommodated.
Relocation: If, after receiving an item in perfect condition, you dismantle it for relocation, reassembly, or similar purposes, kindly be aware that Crosby cannot be held responsible for any resulting damage to the product.
Initiating a Return Request To initiate a return request, follow these steps:
Capture Product Images: Take 2-3 clear photographs of the item in question, adhering to these guidelines:
- Include 1-2 images that present the entire product.
- Include 1-2 close-up images that clearly depict the damaged or defective area.
- Ensure that each image's file size does not exceed 5 MB.
Raise a Return Request:
- For Registered Users:
- Log in to your account and proceed to the 'My Orders' section in 'My Account.'
- Click on 'Return This Product' beside the product you intend to return.
- Select the reason for the return and upload the supporting images.
- Add your comments in the provided dialog box and submit the request.
- For Registered Users:
Evaluation and Pick-Up Upon receiving your images, the Crosby Resolution team will contact you within 24 hours. The resolution of return requests is determined through a collaborative assessment by the Crosby Resolution team and the merchant, with a technician visit scheduled if necessary. Please bear in mind that the resolution will be based on the technician's evaluation report.
The return pick-up for the product will be scheduled according to the technician's assessment and subsequent interaction with our Customer Support representative. It is essential to retain the original product packaging, along with user manuals, warranty slips, and any accompanying accessories to facilitate a smooth pick-up process.
A product slated for return pick-up will be collected by the logistics partner of the Brand/Merchant from the original shipping address within 72 hours of initiating the return pick-up request.

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